Uchechi Oyiga
@uchechioyiga
Self-motivated client manager with expertise in business development.
What I'm looking for
I am a self-motivated and success-driven client manager with over 4 years of experience in solution selling and new business development. My superb knowledge of channel processes, including online marketing and value-added services, has allowed me to maintain a customer retention rate 45% above the company average. I pride myself on my engaging and patient customer service skills, having responded to all types of customer inquiries for over 5 years, achieving a remarkable 99% positive customer survey result.
In my previous roles, I have successfully developed and implemented digital campaigns, worked with cross-functional teams to establish growth strategies, and managed social media platforms to drive content creation. My analytical skills enable me to monitor revenue performance and uncover areas for improvement, which has consistently led to increased company revenue and enhanced customer loyalty. I am eager to bring my expertise to your company and contribute to maintaining the highest level of customer service.
Experience
Work history, roles, and key accomplishments
English Teacher/Special Ed.
Jomab Academy
Sep 2021 - Mar 2024 (2 years 6 months)
Tailored lesson plans for diverse student abilities, implemented assistive technologies, and collaborated with parents to support student learning.
Client Manager / Growth Specialist Consultant
Octave Inc
Jan 2020 - Feb 2024 (4 years 1 month)
Developed and optimized digital campaigns across multiple platforms, collaborating with cross-functional teams to establish growth strategies. Managed social media platforms and analyzed data to improve revenue performance.
Client Manager / Marketing Manager
Goldvine Innovation Services
Jan 2021 - Dec 2022 (1 year 11 months)
Maintained relationships with key partners and clients, boosting company revenue by 45% in the first year. Planned and executed major marketing events, enhancing sales by 15%.
Human Resources Assistant Manager
Healthkonnet NG
Nov 2021 - Sep 2022 (10 months)
Managed labor relations and recruitment processes, improving candidate selection quality and reducing hiring time. Maintained employee records with 100% accuracy using HRIS technology.
Public Relations Specialist
Fuerte Technology Solutions
Mar 2020 - Jul 2021 (1 year 4 months)
Provided extensive customer service and organized events, enhancing relationships with sponsors and clients. Collaborated with marketing teams to improve company operations.
HR Business Partner
1 Magnificent Ltd.
Sep 2018 - Feb 2021 (2 years 5 months)
Developed a learning and development business, creating marketing materials and a network of partners. Managed finance, logistics, and product development.
Sales Manager
Yomi Clothings
May 2017 - Jan 2019 (1 year 8 months)
Motivated and trained sales representatives to meet revenue targets, handled customer queries, and ensured compliance with bank procedures.
Front Desk Personnel
Newland Designs and Printing
Aug 2014 - Sep 2015 (1 year 1 month)
Managed customer inquiries and implemented a CRM system that reduced costs by 25%. Maintained confidentiality and documented customer complaints.
Education
Degrees, certifications, and relevant coursework
University of Nigeria
Bachelor of Science, Biochemistry/Plant Science
2015 -
Studied Biochemistry and Plant Science, focusing on the biochemical processes and plant biology, which provided a strong foundation in scientific principles and research methodologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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