Cecilia Campos
@ceciliacampos
Dependable customer service professional with strong project management skills.
United StatesWhat I'm looking for
I am a dependable colleague with extensive experience in customer service and team-oriented environments. My career has been built on a foundation of strong interpersonal communication and a proactive approach to problem-solving. I thrive in roles where I can utilize my skills to enhance customer satisfaction and contribute positively to team dynamics.
Throughout my professional journey, I have held various positions that have honed my abilities in client service and project management. At TravelCenters of America, I excelled as a Cashier/Prep, where I was responsible for ensuring a welcoming atmosphere for customers and managing financial transactions efficiently. My previous roles at Sherwin-Williams and Lansing Cleaners further solidified my commitment to providing fast and friendly service while maintaining accuracy in order management.
In addition to my customer service expertise, I have experience in inventory management and accounts receivables, which has equipped me with a comprehensive understanding of business operations. I am eager to bring my skills to a new opportunity where I can continue to grow and make a meaningful impact.
Experience
Work history, roles, and key accomplishments
Cashier/Prep
TravelCenters of America
Sep 2017 - Present (7 years 9 months)
Responsible for greeting all customers and handling money and debit card transactions. Ensured the store was fully prepared for customer needs and managed final account reconciliation for orders.
Customer Service/Sales Representative
Sherwin-Williams
Jul 2016 - Present (8 years 11 months)
Responsible for greeting all customers and communicating effectively to provide fast, friendly, and efficient service. Ensured order accuracy and completeness, and managed final account reconciliation for orders.
Customer Service Representative
Lansing Cleaners
Aug 2015 - Present (9 years 10 months)
Responsible for greeting all customers and communicating effectively to provide fast, friendly, and efficient service. Ensured order accuracy and completeness, and managed final account reconciliation for orders.
Raw Materials Coordinator/Receiving Warehouse
Pepsi
Apr 2014 - Present (11 years 2 months)
Responsible for inputting inventory data into Excel and interacting daily with raw material suppliers via phone and email. Ensured raw materials were ordered for the plant and attended weekly team meetings.
Accounts Receivables
Alliance Business Communications
Apr 2009 - Present (16 years 2 months)
Interacted daily with clients via phone and email regarding accounts and inputted clerical accounting data into Excel. Ensured cash received was applied to correct client accounts and monitored for non-payments.
Education
Degrees, certifications, and relevant coursework
McColly School of Real Estate
Real Estate License, Real Estate
Completed coursework and training at McColly School of Real Estate in Highland, Indiana, in 2016. This education prepared me for a career in real estate.
Purdue University Calumet
No Degree, Political Science
Studied Political Science at Purdue University Calumet from 2002 to 2005, completing 105 cumulative credit hours. Gained a foundational understanding of political systems and theories.
Seton Academy High School
High School Diploma, General Studies
Graduated from Seton Academy High School in South Holland, Illinois, in May 2001. This foundational education provided a strong academic background.
Availability
Location
United StatesAuthorized to work in
Job categories
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