Open to opportunities

Catherine Pelausa

@catherinepelausa

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Goal-driven sales professional with 5+ years of experience.

Philippines

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What I'm looking for

I am looking for a remote sales role that values strong communication and offers opportunities for growth.

I am a goal-driven sales professional with over five years of experience in the sales industry and team leadership. My journey began in retail management, where I honed my skills in customer service and team dynamics. I am now eager to leverage my proven closing skills and customer-focused strategies in a high-performing sales environment.

Throughout my career, I have developed a strong ability to communicate effectively, solve problems, and build lasting relationships with clients. My recent roles have included positions as a Selling Supervisor and Telesales Representative, where I successfully drove sales growth and ensured outstanding customer experiences. I am passionate about achieving results and continuously improving my performance to meet and exceed sales targets.

Experience

Work history, roles, and key accomplishments

Selling Supervisor

LCC Tita Dais Fibrex Enterprise Solution

Mar 2024 - Apr 2025 (1 year 1 month)

Developed strategies for driving sales growth, performance, and ensuring outstanding customer experience while supporting store operations and team development. Analyzed sales performance and KPIs to make informed decisions on improving results.

Sales Strategy Performance Management Customer Experience Team Leadership Sales Analysis KPIs

Sales and Marketing Assistant

Superbikes Center (FMCG)

Oct 2022 - Apr 2023 (6 months)

Assisted customers by identifying their needs and facilitating product purchases, while also processing loan applications for management approval. Provided high-class customer service and handled administrative tasks to drive business growth and ensure customer satisfaction.

Customer Service Sales Support Loan Processing Administrative Support Marketing Support

Telesales Representative

Tita Dais Fibrex Enterprise Solution

Mar 2022 - Jul 2022 (4 months)

Communicated with customers via phone, emails, and chats, handling inbound and outbound calls for bill notifications and internet connection restoration. Ensured excellent service by promptly and professionally responding to customer queries.

Telesales Email Support Chat Support Inbound Outbound Calling Customer Service Problem Solving

Sales Agent Representative

Tita Dais Fibrex Enterprise Solution

Aug 2021 - Feb 2022 (6 months)

Promoted and sold converge products and services to customers, performing daily fieldwork in assigned areas to achieve monthly sales quotas. Generated leads, closed sales, and maintained strong client relationships to drive business growth and ensure customer satisfaction.

Field Sales Sales Quota Lead Generation Sales Closing Client Relationship Management Customer Satisfaction

Senior Business Franchise Consultant

House of Franchise

Apr 2023 - Present (2 years 2 months)

Guided franchise owners in achieving business success by providing expert advice, performance analysis, operational support, and strategic direction. Served as the key liaison between the franchisor and potential franchisees, ensuring brand consistency, profitability, and sustainable growth.

Business Development Performance Analysis Strategic Planning Liaison

Education

Degrees, certifications, and relevant coursework

Naga College Foundation

Bachelor of Science, Human Resource Management

Graduated in 2022 with a Bachelor of Science in Business Administration, majoring in Human Resource Management. This program provided a strong foundation in business principles and human capital management.

Naga College Foundation

High School Diploma, Accountancy Business and Management

Completed senior high school with a focus on Accountancy, Business, and Management (ABM) strand, graduating in 2018. This curriculum provided foundational knowledge in business and accounting principles.