Catherine Billington
@catherinebillington
Customer service and inside sales professional focused on building lasting client trust.
ZimbabweWhat I'm looking for
I’m a results-driven customer service and sales professional, known for building client relationships, resolving customer concerns, generating revenue, and delivering exceptional service. I bring proven success in inside sales, account management, recruiting, customer retention, and business development.
I excel at consultative communication and quickly establishing trust with diverse customers in fast-paced environments. I use phone, email, and virtual communication to prospect, present solutions, negotiate, and maintain strong customer experiences throughout the entire process.
My background includes high-volume recruiting and client-facing sales roles. As a Recruiter at EmployBridge, I screened and evaluated candidates, conducted interviews, coordinated hiring activities, and maintained candidate relationships through the process. As a Client Advisor at BMW of Chattanooga and an Account Executive at Valpak Advertising, I built long-term customer relationships through proactive follow-up, educated customers on products and financing options, and generated new business through prospecting.
I’m also highly effective at relationship-based outreach and retention. At Patriot Services / Homes for Our Troops, I secured over $525,000 in fundraising support, and at the Better Business Bureau I generated new memberships while consistently exceeding sales goals. Alongside my professional experience, I’ve served as a Substitute Teacher supporting problem-solving, conflict-resolution, and accurate documentation while managing multiple priorities, and I’m a Dale Carnegie Graduate in Communications.
Experience
Work history, roles, and key accomplishments
Substitute Teacher
Charlotte Mecklenburg Schools
Jan 2011 - Present (15 years 6 months)
Communicates effectively with students, parents, faculty, and administrators while adapting to changing responsibilities. Maintains accurate documentation and reporting and builds positive relationships while managing multiple priorities.
Substitute Teacher
Hamilton County Schools
Jan 2011 - Present (15 years 6 months)
Communicates effectively with students, parents, faculty, and administrators while adapting to changing responsibilities. Maintains accurate documentation and reporting and manages multiple priorities.
Client Advisor
BMW of Chattanooga
Jan 2013 - Jan 2013 (0 months)
Delivered exceptional customer experiences throughout the sales process by building and maintaining long-term relationships through proactive follow-up. Educated customers on products, features, and financing options to support customer satisfaction and retention.
Generated new business through prospecting and relationship development. Presented advertising solutions tailored to client needs and collaborated internally to support customer satisfaction.
Fundraising Advocate
Patriot Services / Homes for Our Troops
Jan 2009 - Jan 2011 (2 years)
Built relationships with community leaders and donors to secure fundraising support. Successfully secured over $525,000 in donations from 2009–2011.
Generated new memberships through inside sales and relationship building while consistently exceeding sales goals. Conducted outbound prospecting and lead generation and maintained strong customer relationships for retention.
Recruiter
Screened and evaluated candidates, conducted interviews, and coordinated hiring activities. Maintained candidate relationships throughout the hiring process using phone and email communication.
Education
Degrees, certifications, and relevant coursework
William Tyndale College
Bachelor of Arts, Psychology/Theology
Grade: Summa Cum Laude
Earned a Bachelor of Arts in Psychology/Theology from William Tyndale College, graduating Summa Cum Laude.
Dale Carnegie Training
Dale Carnegie Graduate Program, Communications
Grade: Graduate Excellence in Communications
Completed the Dale Carnegie Graduate program, recognized for excellence in communications.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
Interested in hiring Catherine?
You can contact Catherine and 90k+ other talented remote workers on Himalayas.
Message CatherineGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
