Casey Dunn
@caseydunn
I build scalable renewals and sales operations for high-growth technology companies.
What I'm looking for
At Deepwatch, I built a Renewals function from the ground up for a fast-growing cybersecurity startup, defining team structure, quoting standards, workflows, and performance metrics for a new Sales Retention division.
I owned 30–50 renewals per quarter from quoting and negotiation through close, while serving as a subject-matter expert on deal structures, pricing, terms, systems, and processes. I partnered with Salesforce Admin to implement CPQ and automated discounting and approval guardrails, and supported leadership with booking analytics, forecast trends, win/loss ratios, and executive forecasting dashboards.
Previously at Precisely, I managed global contract workflows across AMER, EMEA, and APAC, improving operational consistency across Sales, Order Management, Finance, and Customer Support. I bring 10+ years of experience in renewals, forecasting, deal desk operations, CRM data hygiene, and data-driven process improvement.
Experience
Work history, roles, and key accomplishments
Sales Operations Specialist
Deepwatch
Feb 2022 - Nov 2025 (3 years 9 months)
Built a Renewals function from the ground up, owning full-cycle execution of 30-50 renewals per quarter. Partnered with Salesforce Admin to implement CPQ and automated guardrails for discounting thresholds.
Renewals Coordinator
Precisely
Nov 2015 - Feb 2022 (6 years 3 months)
Managed global contract workflows across three regions, including renewals, co-terms, upgrades, expansions, and missed-contract records. Acted as subject-matter expert on internal quoting processes and systems for Sales.
Education
Degrees, certifications, and relevant coursework
Columbia-Greene Community College
Associate's Degree, Individual Studies
Associate's Degree in Individual Studies from Columbia-Greene Community College, completed in May 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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