Carrie McKenna

Managed high volume order processing with accuracy, communicated proactively with sales teams, and handled customer inquiries via email and phone. Coordinated deliveries with logistics and ensured timely order fulfillment.

Processed a high volume of orders with accuracy, provided support to sales managers, and managed customer inquiries through email and phone. Maintained accurate records and followed up on account issues.

Handled medical billing for Medicare/Medicaid, verified eligibility, and managed claims adjustments. Assisted with special projects related to patient services.

Prepared pre-authorization information for Medicare and commercial insurance, followed up with providers, and managed inbound and outbound calls to resolve issues.

Collected on delinquent accounts, established payment contracts, and resolved inquiries from debtors. Ensured compliance with regulations while maintaining positive relations.

Managed high volume inbound calls, provided information on benefits and claims, and resolved customer inquiries. Maintained departmental statistics and ensured excellent service.

Dispensed medications to residents, scheduled appointments, and coordinated with doctors and pharmacies to ensure proper care.

Oversaw daily operations, managed customer satisfaction, and developed annual budgets while ensuring compliance with food safety standards.

Ensured customer satisfaction for a large volume of accounts, managed multiple incoming lines, and coordinated with vendors for timely deliveries.

Completed high school education, acquiring foundational knowledge and skills necessary for further education and employment.