Caroline Ndaruga

As a Business Development Lead at Edgehog, I utilized my expertise to drive sales initiatives and foster client relationships in a freelance capacity, focusing on innovative strategies to enhance market presence.

As a Senior Customer Success Executive at Manatal, I execute product demonstrations across multiple markets, develop customer onboarding programs, and conduct market research to enhance product positioning. I maintain CRM data accuracy and leverage communication skills to drive client engagement and retention, consistently surpassing MRR targets.

In my role as a Customer Success Executive at Aurea Retail, I created new sales opportunities using CRM platforms, enhanced customer onboarding experiences, and formulated innovative sales strategies. I focused on building strong client relationships and improving account visibility through effective communication.

In my role as Business Development Manager at Tally Solutions, I developed innovative market strategies, cultivated stakeholder relationships, and navigated complex regional dynamics. I focused on embedding solutions into business infrastructures and championed a customer-centric approach to drive organizational growth.

As a Business Development Manager at Aurea Retail, I developed market penetration strategies, managed CRM systems, and orchestrated client acquisition frameworks. I adapted to diverse industry needs and fostered cross-functional alignment to enhance technological adoption and market understanding.

As a Territory Sales Manager at Wananchi Group, I managed sales operations, developed client relationships, and drove revenue growth in the region, utilizing effective communication and strategic planning.

In my role as a Marketing Executive at T & L Services, I developed marketing strategies, managed campaigns, and engaged with clients to enhance brand visibility and drive sales.

As an intern at Kenya Red Cross, I assisted in emergency response operations, gaining valuable experience in crisis management and community engagement.

Bachelor of Commerce with a focus on Business Administration and Management, equipping students with essential skills for effective business operations and management in various sectors.