Carolina Testa

As a Customer Service Representative, I responded to inbound customer requests for the Italian market, ensuring excellent customer satisfaction through various channels. I documented case information and collaborated with international staff to resolve technical support issues.

In my role as an Industrial Operator, I sanded wooden furniture components, ensuring all imperfections were removed and that work met company specifications. I worked efficiently to achieve daily production targets while maintaining safety standards.

As an E-commerce Administrator, I managed online sales of gym equipment, ensuring smooth payment transactions and maintaining communication with international couriers. I updated the website and handled customer inquiries, utilizing my language skills when necessary.

As an Administrative Assistant, I supported the Office Manager by organizing meetings, managing office supplies, and handling inquiries. I assisted Project Managers in dealing with stakeholders to mitigate risks and align projects effectively.

As a Barista, I maintained store cleanliness and professionalism while mastering menu preparations. I provided fast service, managed payments, and trained new staff, ensuring customer satisfaction.

As a Tourist Entertainer, I provided entertainment for children and participated in shows for guests. I was responsible for the safety and care of children, including first aid and organizing seasonal programs.