Giulia Capaci

As a Call Center Representative, I assist customers with queries via phone and email, maintain customer relationships, and ensure efficient order processing. I also manage urgent calls and update customer information in CRM software while achieving set targets.

I assisted customers with their inquiries and provided information about services. My responsibilities included maintaining accurate customer records and ensuring satisfaction.

In this position, I provided customer service, managed orders, and ensured a pleasant dining experience. I worked closely with the team to meet customer needs.

I provided excellent customer service in a fast-paced environment, handled transactions, and ensured customer satisfaction. My role involved teamwork and effective communication.

In this role, I provided assistance to customers, managed inquiries, and ensured effective communication between departments. I was responsible for entering customer details and achieving performance targets.

I assisted customers with their inquiries and helped them navigate services. My responsibilities included updating customer records and ensuring a high level of service.

In this position, I handled customer inquiries and provided information about services. I ensured customer satisfaction and maintained accurate records.

I provided customer support and managed inquiries effectively. My role involved updating customer information and ensuring timely responses to queries.

In this role, I assisted customers with their inquiries and provided detailed information about services. I maintained customer records and ensured a high level of service.

Completed a diploma in Customer Service, focusing on effective communication, problem-solving, and customer relationship management.

Completed a High School Diploma in Accountancy, gaining foundational knowledge in financial principles and practices.