At Accor CPGroup, I supported the onboarding and growth of a corporate account portfolio, building client relationships and identifying opportunities to increase customer value. I also helped generate $30K in additional monthly revenue by developing an emerging corporate market opportunity.
At Pullman Auckland Hotels & Apartments, I managed key corporate accounts, RFPs, and bids as Sales Coordinator. Earlier, as Stores Officer, I improved budget performance and reduced inventory costs by an average of 20% through forecasting and inventory management optimisation.
At Viajes y Viajes Estudios en el Exterior, I grew portfolio performance by 34% as Commercial Director and led sales and operations teams. I also developed a digital customer service platform as Customer Support Manager, increasing customer engagement by 30% and generating 20% more leads and referrals.
