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Nivedha Krishnan

@nivedhakrishnan

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Account Manager driving client growth through data-led commercial solutions.

New Zealand

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What I'm looking for

I am seeking a client-facing role where I can drive commercial growth, build executive relationships, use data to inform strategy, and work cross-functionally in a collaborative, growth-oriented environment.

I am an Account Manager with 5+ years’ experience managing high-value portfolios across digital, technology, healthcare, FMCG, and hospitality, focused on delivering measurable ROI and long-term commercial growth.

I build trusted executive-level relationships, negotiate strategic partnerships, and drive product adoption by aligning client objectives with innovative solutions. I have consistently achieved strong retention and expanded service coverage through proactive portfolio management.

My background includes managing 30+ hospital accounts and securing global partnerships, delivering digital and marketing initiatives that exceeded sales and engagement targets in both SaaS and retail contexts.

I work cross-functionally to translate data-driven insights into customer-centric strategies, support forecasting and pipeline accuracy, and lead teams toward improved performance and commercial outcomes.

Experience

Work history, roles, and key accomplishments

Current

Sales Assistant

Current

Bakers Delight

Mar 2024 - Present (1 year 6 months)

Built and maintained customer relationships to drive repeat business, managed category performance and merchandising to optimise sales, and supported promotional campaigns that increased revenue and engagement.

Customer Relationship Management Merchandising Sales Analysis Forecasting Retail Operations Reporting

Area Manager - South India

Pristyn Care

Jun 2022 - Feb 2023 (8 months)

Managed 30+ hospital accounts and negotiated commercial agreements to expand service coverage by 40%, improved patient retention and oversaw CRM pipeline and forecasting to support strategic planning.

Account Management Contract Negotiation CRM Forecasting Healthcare Partnerships Cross Functional Collaboration Pipeline Management

Account Manager

SpeakIn Communications

Jun 2021 - Apr 2022 (10 months)

Retained and grew Fortune 500 client accounts, negotiated contracts and resolved escalations, and delivered executive-level insights to support international expansion and product adoption.

Enterprise Account Management Contract Negotiation International Expansion Stakeholder Management Sales Strategy

Senior Business Development Manager

Extramarks Education

Jan 2021 - Apr 2021 (3 months)

Counselled clients on digital education solutions and closed high-value contracts through consultative selling to maximise product adoption and revenue growth.

Business Development Consultative Selling Sales Strategy Objection Handling

Key Accounts Manager

OYO Hotels & Homes

Mar 2019 - Sep 2020 (1 year 6 months)

Managed national key accounts across hospitality and retail, negotiated long-term agreements to increase retention and drove upsell opportunities using data-led insights.

Key Account Management Negotiation Revenue Growth Data Insights Upselling

Sales Associate

OYO Hotels & Homes

Nov 2017 - Mar 2019 (1 year 4 months)

Drove sales conversions through consultative selling, streamlined operational workflows to improve sales processes, and delivered presentations to influence client decisions.

Consultative Selling Sales Presentations Customer Engagement Sales Operations