Open to opportunities

Carol Andy

@carolandy

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I provide empathetic customer support, accurate CRM management, and organized virtual assistance for remote teams.

Nigeria

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What I'm looking for

I'm looking for a remote customer support or virtual assistant role where I can provide timely, empathetic support, manage CRM records and administrative tasks, and help a team stay organized and efficient.

I've supported simulated customer service operations at VsavvyAcademy, responding to inquiries through email and live chat while maintaining CRM records with 90% accuracy.

I organize calendars, schedule appointments, coordinate meetings, manage inboxes, track follow-ups, and perform data entry to keep remote workflows efficient. My project work improved record organization by 30% and contributed to a 20% improvement in simulated customer satisfaction.

At Salod Chamber, I supported client communication, managed legal documents and records, scheduled meetings, conducted legal research, and prepared case-related documents.

I'm passionate about creating positive customer experiences through timely, empathetic support while helping teams stay organized and productive.

Experience

Work history, roles, and key accomplishments

Customer Service Specialist Intern

VsavvyAcademy

May 2026 - Jun 2026 (1 month)

Responded to simulated customer inquiries via email and live chat, delivering timely and professional support. Updated CRM records with 90% accuracy and managed calendars and email inboxes to improve workflow efficiency.

Email Support Live Chat CRM Management Calendar Management Data Entry Problem Solving

Legal Intern

Salod Chamber

Nov 2025 - Dec 2025 (1 month)

Assisted with client communication and correspondence, managed legal documents, and maintained accurate records. Scheduled meetings, conducted legal research, and supported administrative operations.

Client Communication Document Management Scheduling Legal Research Administrative Support