Carla Vargas

I am a customer-focused and detail-oriented professional with strong experience in customer service, virtual support, and administrative coordination. I consistently handle high-volume inquiries and resolve customer concerns while maintaining confidentiality and accuracy.

At Insights Diagnostic Imaging Solutions, Inc., I handled patient inquiries in-person and by phone, exceeded monthly targets through effective upselling, and managed appointments and medical records with strict attention to detail. In remote roles, I supported online storefronts and coordinated with distributed teams to drive engagement.

My freelance and agency work included creating and editing content, executing targeted email marketing campaigns, and using tools such as Canva, Adobe Photoshop, CRM systems, and Google Workspace. I bring strong communication skills and a commitment to service excellence in fast-paced environments.

I seek to contribute to teams that value customer satisfaction, operational accuracy, and continuous improvement, leveraging my multitasking, administrative, and digital marketing experience to deliver measurable results.