CACaren Aoko
@carenaoko
Motivated and skilled Travel Consultant working with Clients.
KenyaWhat I'm looking for
Experienced Travel Consultant and Customer Service Agent with 3+ years in Customer Service. Skilled in reservations and sales. Passionate about helping out clients and meeting clients’ expectations. Open to new opportunities in a dynamic and creative environment.
Experience
Work history, roles, and key accomplishments
Tours & Travel Consultant
Scenic Serene Adventures
Apr 2024 - May 2024 (1 month)
Managed flight reservations and check-ins for clients, created tour packages, and booked hotels using various systems. Demonstrated strong customer service skills while collaborating with team members.
Tours & Travel Consultant
Fauna Safaris
Aug 2023 - Apr 2024 (8 months)
Determined clients’ needs and suggested suitable travel packages, managed safari bookings, and communicated effectively with local and international clients.
Tours & Travel Consultant
African Suburbs Adventures
Jan 2023 - May 2023 (4 months)
Organized travel from start to finish, provided clients with travel information, and promoted tours through social media. Focused on client needs and travel options.
Tours & Travel Consultant
Pride of Africa Adventures and Safaris
Dec 2022 - Dec 2022 (0 months)
Handled bookings and invoicing, created holiday packages, and provided clients with detailed itineraries for their journeys. Focused on customer satisfaction and travel arrangements.
Education
Degrees, certifications, and relevant coursework
TKThe Cooperative University of Kenya
Bachelor's Degree, Tourism and Travel Management
2019 - 2023
Pursued a degree in Tourism and Travel Management, focusing on the principles of tourism, travel operations, and customer service within the travel industry.
YIKE Computer School
Certificate, Computer Studies
2019 - 2019
Completed a certificate program in computer studies, gaining essential skills in computer operations and software applications.
St Mary's Girls High School
Kenya Certificate of Secondary Education, Secondary Education
2015 - 2018
Achieved the Kenya Certificate of Secondary Education (KCSE), focusing on a broad curriculum that prepared for further education and career opportunities.
St. Jude Primary School
Kenya Certificate of Primary Education, Primary Education
Completed primary education and obtained the Kenya Certificate of Primary Education (KCPE), laying the foundation for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Social media
Job categories
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