Open to opportunities

Camille Bellemare

@camillebellemare

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Dynamic professional with 16 years of experience in operations.

United States

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What I'm looking for

I am looking for a role that values strategic leadership and fosters employee engagement.

With over 16 years of experience in customer service and operations, I am a dynamic professional seeking an Executive role in Claims Operations. My career has been marked by a proven ability to enhance employee engagement and operational efficiency, driving significant cost reductions and service improvements. I thrive in leadership roles where strategic thinking and team management are essential.

In my current position as Assistant Manager at Chef O’s Streatery, I review financial statements and performance data to identify opportunities for improvement. My efforts in analyzing customer feedback have led to service changes that meet guest needs and increase revenue. Previously, I excelled in remote customer service at DME Express, where I managed inquiries and resolved issues, significantly enhancing customer satisfaction and loyalty.

Throughout my career, I have consistently demonstrated my ability to build strong relationships with clients, as seen in my roles at Webster Bank and T-Mobile. I am passionate about delivering exceptional service and am eager to bring my expertise in strategic operations and customer relationship management to a new challenge.

Experience

Work history, roles, and key accomplishments

Remote Customer Service

DME Express

Jun 2024 - Present (1 year 1 month)

Delivered exceptional remote customer service by efficiently managing inquiries, resolving issues, and providing support to clients. This resulted in enhanced customer satisfaction and loyalty.

Customer Support Customer Satisfaction

Assistant Manager

Chef O’s Streatery

Feb 2022 - Present (3 years 5 months)

Reviewed financial statements and performance data to identify opportunities for cost reductions and service enhancements. Analyzed customer feedback to implement service changes, meeting guest needs and increasing revenue while maintaining accurate cash management.

Financial Analysis Customer Feedback Analysis Cash Management Event Coordination Team Management

Relationship Banker

Webster Bank

Jan 2020 - Present (5 years 6 months)

Provided outstanding customer service by opening accounts and introducing new banking, loan, and credit card products to enhance client relationships. Conducted needs-based conversations to assess client needs and offer appropriate financial products and services, thereby deepening client relationships.

Customer Service Financial Products Regulatory Compliance Client Relationship Management

T-

Retail Sales & Marketing Expert

T-Mobile

Jun 2008 - Present (17 years 1 month)

Assisted in the daily operations of a retail store, including executing opening and closing procedures and participating in marketing campaigns. Achieved and exceeded sales goals and productivity targets by adapting to evolving promotions, pricing structures, and industry changes.

Marketing Campaigns Sales Goals Networking Lead Generation