Open to opportunities

Cameron Reddy

@cameronreddy

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I exceed sales targets through outbound selling, customer retention, and high-quality multichannel support.

South Africa

Message

What I'm looking for

I'm seeking a challenging role on a dynamic, customer-centric sales team where I can exceed targets, strengthen customer relationships, and use sales, web chat, email, and customer engagement skills to drive revenue growth.

I've built six years of call-centre sales and customer service experience, exceeding targets through outbound calls, lead generation, customer retention, and consultative selling.

At Ignition CX, I worked as a Sales Specialist and Customer Service professional, with a proven record of exceeding targets. At Synergy Contact Centre, I became the number one agent after moving into sales while continuing to deliver customer service.

Previously, at ISON BPO, I consistently achieved high sales performance by meeting daily, weekly, and monthly KPIs, managing pipelines, following up with prospects, and closing sales. I also supported customers at CCI South Africa through email and web chat, resolving inquiries and issues promptly.

I'm motivated by customer engagement, clear communication, and finding solutions that improve satisfaction while driving revenue growth.

Experience

Work history, roles, and key accomplishments

Sales Specialist

Ignition CX

Jan 2025 - Jul 2026 (1 year 6 months)

Exceeded monthly targets through effective outbound calls and customer engagement. Collaborated with team members to share successful sales strategies and resolve customer issues promptly.

Outbound Calling Sales Customer Engagement Collaboration Issue Resolution Outbound Sales Sales Strategy

Customer Service and Sales Representative

Synergy Contact Centre

Jul 2020 - Sep 2022 (2 years 2 months)

Assisted customers with product inquiries, order placements, and issue resolution. Maintained high product knowledge and received commendations for outstanding service and problem-solving.

Customer Service Product Knowledge Order Management Issue Resolution Problem Solving

Customer Service Specialist

Synergy Contact Centre

Jul 2020 - Jun 2022 (1 year 11 months)

Assisted customers with product inquiries, order placements, and issue resolution. Maintained high product knowledge and received commendations for outstanding service and problem-solving.

Customer Service Product Knowledge Issue Resolution Problem Solving Sales

Sales Specialist

Ison BPO

Jul 2018 - May 2020 (1 year 10 months)

Achieved consistently high sales performance, meeting daily, weekly, and monthly KPIs. Managed customer retention, relationship building, follow-up calls, and pipeline management.

Sales KPIs Customer Retention Relationship Building Pipeline Management Cold Calling Lead Generation

Customer Service and Sales Representative

CCI South Africa

Jun 2016 - Dec 2017 (1 year 6 months)

Managed and responded to customer emails, addressing inquiries and resolving issues promptly. Handled web chat interactions, providing real-time support and upselling assistance.

Email Support Upselling Customer Service Issue Resolution