Caila Jade

Currently serving as an Operations Coordinator, focusing on supporting tech startups within the crypto space. Thriving at the intersection of innovation and challenge, ensuring seamless operations.

Provided wide-ranging business and operational support for various tech startups and scale-ups. Assisted with customer service, document formatting, scheduling, travel arrangements, email management, event planning, research, and data entry across different departments.

Assisted in implementing and migrating to a customised ERP system, integrating POS, DebiCheck, and Stickys™. Managed key accounts, suppliers, debtors, creditors, agent commissions, budget reporting, tax certificates, SARS filings, PAYE, accounting, and payroll using SageOne.

Managed key accounts, suppliers, debtors, creditors, agent commissions, budget reporting, tax certificates, SARS filings, PAYE, accounting, and payroll using SageOne. This role involved comprehensive financial administration and reporting.

Provided consulting services to various clients, leveraging expertise in diverse areas. This role involved managing multiple projects and delivering tailored solutions.

Established and managed a PHP-based Ticketpro ticketing system, including backend configurations and bug fixes. Managed stadium seating, sales packages, and day-to-day system administration, providing commercial reporting and facilitating internal and external sales.

Managed ticket distribution, coordinated with stakeholders, addressed queries, and utilized Tourplan software for Rugby World Cup events. Also participated in assisting guests during the England tournament, ensuring smooth travel experiences for attendees.

Managed ticket sales, client relationships, invoicing, staff, refunds, creditor payments, stadium support, and customer support. This included phone support, reissuing tickets, training staff, setting up events, and supervising a PHP-based ticketing system with backend configurations customized for clients.

Assisted in handing over the stadium to FIFA during the FIFA World Cup 2010, overseeing suite inventory documentation and inspections. This role involved significant coordination and attention to detail for a major international event.

Provided personal assistance to the Managing Director, handling various administrative and organizational tasks. This role supported the efficient operation of conference and event management activities.