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Shanaaz Casper

@shanaazcasper

Experienced executive assistant and operations coordinator skilled in client success.

South Africa
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What I'm looking for

I am seeking a role providing executive support and operations coordination within a collaborative company, where I can manage projects, ensure compliance, and improve processes while supporting client success and team training.

I am an experienced executive assistant and operations coordinator with a proven track record supporting client success, service, and project management teams across financial services, IT/software, insurance, hospitality, and architecture. I streamline admin, procurement, and project systems, manage executive diaries and travel, and ensure compliance with tax and regulatory requirements while maintaining strong stakeholder communication.

I have hands-on experience with SARS eFiling, trust administration, Jira, Slack, VPMO, Trello, and MS Office, and I have led onboarding, training, and knowledge-sharing initiatives. I consistently deliver organized workflows, accurate financial and compliance administration, and reliable executive support to keep teams and projects on course.

Experience

Work history, roles, and key accomplishments

Sanlam Trust logoST

Tax Assistant

Sanlam Trust

Nov 2024 - Jun 2025 (7 months)

Spearheaded IT3(T) submissions and trust representative registrations on SARS eFiling, managed FICA compliance, and coordinated with CRAs and tax consultants to finalize trust documentation.

CS

Personal/Virtual Assistant

Cardinal Insurance Management Systems

Dec 2023 - Aug 2024 (8 months)

Supported client success, service, and project teams by managing Jira tickets, Slack communications, VPMO updates, travel logistics, and conducting virtual training and onboarding for clients.

FE

Admin Assistant

FEDHASA

Mar 2008 - Sep 2011 (3 years 6 months)

Scheduled meetings, coordinated events, managed bulk communications and website updates, and conducted hospitality site inspections while liaising with stakeholders.

VD

Executive Assistant

Vereluxe Interior Design

Managed executive calendars, supplier coordination, procurement flows, and office operations to ensure timely project delivery and maintain client sample libraries and proposals.

Education

Degrees, certifications, and relevant coursework

OA

Oxbridge Academy

Diploma in Tourism Management, Tourism Management

Completed a Diploma in Tourism Management covering Tourism Management, Public Relations and Communications, and Marketing Management.

Alison logoAL

Alison

Skills Certificate: Executive Assistant, Executive Assistance

Obtained a Skills Certificate in Executive Assistant through Alison.

SI

SA Life Coach Institution

Certificate in Life Coaching, Life Coaching

Completed certification(s) in Life Coaching.

SI

SkillUp Institution

Certificates in Cyber Security, Java, and Project Management, Information Technology / Project Management

Completed courses in Cyber Security, Java, and Project Management.

Tech stack

Software and tools used professionally

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Shanaaz Casper - Tax Assistant - Sanlam Trust | Himalayas