Shanaaz Casper
@shanaazcasper
Experienced executive assistant and operations coordinator skilled in client success.
What I'm looking for
I am an experienced executive assistant and operations coordinator with a proven track record supporting client success, service, and project management teams across financial services, IT/software, insurance, hospitality, and architecture. I streamline admin, procurement, and project systems, manage executive diaries and travel, and ensure compliance with tax and regulatory requirements while maintaining strong stakeholder communication.
I have hands-on experience with SARS eFiling, trust administration, Jira, Slack, VPMO, Trello, and MS Office, and I have led onboarding, training, and knowledge-sharing initiatives. I consistently deliver organized workflows, accurate financial and compliance administration, and reliable executive support to keep teams and projects on course.
Experience
Work history, roles, and key accomplishments
Tax Assistant
Sanlam Trust
Nov 2024 - Jun 2025 (7 months)
Spearheaded IT3(T) submissions and trust representative registrations on SARS eFiling, managed FICA compliance, and coordinated with CRAs and tax consultants to finalize trust documentation.
Personal Assistant
Sanlam Trust
Oct 2024 - Oct 2024 (0 months)
Managed the CEO's diary, mailbox, travel arrangements, and assisted with meeting organization, claims processing, and employee leave records during a temporary contract.
Personal/Virtual Assistant
Cardinal Insurance Management Systems
Dec 2023 - Aug 2024 (8 months)
Supported client success, service, and project teams by managing Jira tickets, Slack communications, VPMO updates, travel logistics, and conducting virtual training and onboarding for clients.
Chairperson SGB
Akasia Park Primary School
Jan 2021 - Dec 2022 (1 year 11 months)
Led the school governing body in recruitment, screening, and hiring of educators, organizing interviews and assessment panels to strengthen staff appointments.
Admin Assistant
FEDHASA
Mar 2008 - Sep 2011 (3 years 6 months)
Scheduled meetings, coordinated events, managed bulk communications and website updates, and conducted hospitality site inspections while liaising with stakeholders.
Office Manager
InLine Architects
Jan 2000 - Mar 2008 (8 years 2 months)
Managed executive diaries, HR administration, payroll, travel logistics, employee onboarding, and financial administration to support firm operations and project site visits.
Executive Assistant
Vereluxe Interior Design
Managed executive calendars, supplier coordination, procurement flows, and office operations to ensure timely project delivery and maintain client sample libraries and proposals.
Education
Degrees, certifications, and relevant coursework
Oxbridge Academy
Diploma in Tourism Management, Tourism Management
Completed a Diploma in Tourism Management covering Tourism Management, Public Relations and Communications, and Marketing Management.
Alison
Skills Certificate: Executive Assistant, Executive Assistance
Obtained a Skills Certificate in Executive Assistant through Alison.
SA Life Coach Institution
Certificate in Life Coaching, Life Coaching
Completed certification(s) in Life Coaching.
SkillUp Institution
Certificates in Cyber Security, Java, and Project Management, Information Technology / Project Management
Completed courses in Cyber Security, Java, and Project Management.
Availability
Location
Authorized to work in
Job categories
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