Caike Oliveira
@caikeoliveira
Customer support professional at RI HAPPY, assisting shoppers in person and via WhatsApp.
BrazilWhat I'm looking for
At RI HAPPY, I assist customers in person and via WhatsApp, answer questions about products and purchases, and help address customer requests. I also support sales, stock, and other store operations.
At CAU-SP, I supported internal requests by email and Microsoft Teams and organized information in corporate systems and files. I used SEI and Nydus in administrative and HR routines, and helped with document management, hiring and termination processes, and payment documents.
Experience
Work history, roles, and key accomplishments
Auxiliar de Loja
RI Happy
Oct 2025 - Present (1 year 1 month)
Provided customer service in person and via WhatsApp, clarifying product, price, and availability questions. Supported sales, stock, and operational routines.
Aprendiz / Assistente Administrativo
CAU-SP
Nov 2023 - May 2025 (1 year 6 months)
Provided internal support via email and Microsoft Teams, organized and updated corporate systems and files. Assisted in administrative, HR, accounts payable, and document management areas.
Education
Degrees, certifications, and relevant coursework
Faculdade Impacta
Graduação em Tecnologia da Informação, Information Technology
2026 -
Pursuing a degree in Information Technology with a focus on Systems Analysis and Development, currently in progress.
Escola Estadual Jornalista Carlos Frederico Werneck Lacerda
Ensino Médio, High School
2022 - 2025
Completed high school education from January 2022 to December 2025.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
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