Mellina Costa Frigoletto

I am a dedicated and empathetic professional currently studying Information Technology in Rio de Janeiro. With a Bachelor’s Degree in English Language and Literature, I possess strong communication skills and a passion for helping others. My hands-on experience as a receptionist and customer service assistant has equipped me with the ability to manage administrative tasks efficiently while providing exceptional support to clients.

In my previous role, I greeted and supported students, parents, and visitors with professionalism and empathy. I organized student records, scheduled classes, and maintained communication calendars to ensure smooth operations. Additionally, I provided basic IT support, handled feedback collection, and collaborated with academic and sales management teams to enhance customer satisfaction and retention.