Bryant Garcia-CruzBG
Open to opportunities

Bryant Garcia-Cruz

@bryantgarciacruz

Customer-focused professional with a strong background in law enforcement.

United States

What I'm looking for

I am seeking a remote customer service position that values reliability, adaptability, and empathy.

I am a dedicated customer-focused professional with a diverse background in law enforcement, teaching, and service-oriented roles. My experience as a Police Officer has equipped me with the skills to manage high-stress situations with professionalism and care, ensuring public safety while maintaining effective communication with the community. I pride myself on my ability to handle sensitive information and conduct thorough investigations, which has honed my attention to detail and problem-solving abilities.

In addition to my law enforcement background, I have experience as a Dance Instructor, where I tailor lessons to meet the needs of a wide range of students. This role has allowed me to develop strong client communication skills and exceed sales goals through effective engagement. I am passionate about providing exceptional support in high-pressure environments and am always eager to learn and adapt to new challenges.

Experience

Work history, roles, and key accomplishments

MD

Police Officer

Montgomery County Police Department

Jan 2023 - Jan 2024 (1 year)

Managed high-stress situations with professionalism and care, handling sensitive information and conducting investigations. Wrote detailed reports and communicated effectively with public and legal personnel.

SH

Server

Summer House

Jun 2022 - Nov 2022 (5 months)

Delivered prompt, courteous service while handling complaints and special requests. Maintained a clean and organized environment and built rapport with customers to enhance return visits.

PS

Special Police Officer (PFC)

Pchange Protective Services

Jun 2021 - May 2022 (11 months)

Responded to emergency calls and investigated incidents, controlling access and enforcing property safety procedures. Worked independently and as part of a team under pressure.

CP

Asset Protection Coordinator

CVS Pharmacy

Mar 2020 - Mar 2021 (1 year)

Assisted customers with locked merchandise and provided excellent service. Monitored and prevented theft using surveillance systems, communicating with law enforcement and internal teams.

BP

Parkour Instructor / Supervisor

Bolt Parkour

Feb 2016 - Jan 2020 (3 years 11 months)

Taught classes and provided individualized coaching, communicating effectively with parents and maintaining a safe environment. Supervised activities and ensured adherence to safety protocols.

Education

Degrees, certifications, and relevant coursework

Montgomery College logoMC

Montgomery College

Associate's Degree, Criminal Justice

Obtained an Associate's Degree in Criminal Justice. The curriculum focused on foundational aspects of the criminal justice system.

NS

Northwood High School

High School Diploma, General Studies

Completed high school education and received a High School Diploma.

Tech stack

Software and tools used professionally

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Bryant Garcia-Cruz - Dance Instructor - Arthur Murray Dance Studio | Himalayas