Bryan Garcia

Conduct outbound B2B prospecting to US business owners and sales leaders to identify training opportunities. Engage decision-makers and generate workshop interest through relationship-building and follow-ups.

Followed up with homeowners after roofing and gutter estimates, handled objections, and promoted repair and maintenance services. Managed customer follow-ups and post-service communication to support satisfaction and sales.

Exceeded monthly sales quotas by achieving 110%–120% of target through outbound consultative sales calls. Assessed customer needs and recommended suitable financial solutions while maintaining CRM records.

Achieved 115%–130% of monthly sales quota and increased protection plan conversions by over 20% through consultative upselling. Maintained high customer satisfaction while handling technical support calls.

Handled 40+ daily customer interactions via chat and phone for Microsoft Store customers across North America, APAC, and Europe. Achieved sales targets and maintained high customer satisfaction and quality scores.

High school graduate from Angeles City National High School in 2015.