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Simon la Victoria

@simonlavictoria

Sales Development Representative at Salespond Group, driving enterprise pipeline for Elastic's Search AI, Observability, and Security solutions.

Philippines

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At Salespond Group, I drive new business acquisition and pipeline development for Elastic.co's Search AI, Observability, and Security solutions. I use consultative discovery to identify operational bottlenecks and cloud data requirements with Director and C-level prospects.

Earlier, I executed targeted outbound campaigns for B2B tech client accounts including Optus Business, SAP SuccessFactors, and Varonis. At The Training Academy LLC, I conducted outreach and scheduled qualified demo consultations for professional training programs.

At Sutherland Global Services, I supported web infrastructure customers with domains, cPanel, DNS setups, email hosting, WordPress, and website builders, while identifying upsell opportunities. I also facilitated onboarding and skill development for customer-facing teams.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

Salespond Group

Apr 2024 - Present (2 years 6 months)

Embedded SDR for Elastic.co driving new business acquisition and pipeline development for enterprise Search AI, Observability, and Security solutions. Prospect Director and C-level executives using consultative discovery and multi-touch cadences.

LinkedIn Sales Navigator Salesforce Pipedrive Outreach.io B2B Sales Lead Generation Pipeline Management Consultative Selling

Sales Representative

The Training Academy LLC

Sep 2023 - Sep 2024 (1 year)

Conducted targeted outbound outreach via cold calling and email to real estate agencies and brokerages. Delivered overviews of professional training programs and scheduled qualified demo consultations.

Cold Calling Email outreach Lead Generation Smartsheet CRM

Sales Administrative Assistant

Sanford Granite

Mar 2023 - Aug 2023 (5 months)

Managed inbound lead follow-ups, re-engaged inactive prospect pipelines, and coordinated client schedules using Google Calendar and Pipedrive.

Lead Management Pipedrive Google Calendar Customer Coordination

Training Facilitator & Quality Analyst

Sutherland Global Services

Jan 2020 - Nov 2022 (2 years 10 months)

Facilitated onboarding and skill development for customer-facing teams, focusing on communication, objection handling, and quality assurance.

Training Facilitation Quality Assurance Communication Skills Objection Handling

Technical Sales Support Specialist

Sutherland Global Services

Jan 2019 - Jan 2020 (1 year)

Supported web infrastructure customers with domains, cPanel, DNS, email hosting, WordPress, and website builders. Conducted troubleshooting and identified upsell opportunities to transition support inquiries into sales.

Technical Support Troubleshooting Upselling CPanel DNS WordPress Email Hosting

Reservations Specialist

Teleperformance Inc

Mar 2018 - Jan 2019 (10 months)

Handled inbound client communications focusing on customer retention, conflict resolution, and booking management. Recognized as Consistent Top Agent for three consecutive quarters.

Customer Service Conflict Resolution Booking Management Database Management