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Brooke User

@brooklynn

Welcome! I bring with me 23+yrs sales, 6 years operations, 3 years project management, and am a strategist and forward thinker.

United States

Message

I've led complex projects and revenue initiatives at Santa Rosa Fire Equipment, Beyond Publishing, Thomson Reuters, and AT&T. I manage blueprints, bids, contracts, client relationships, and cross-functional delivery across fire and life-safety, publishing, SaaS, and telecommunications.

At Beyond Publishing, I delivered a bestselling trilogy with 25+ contributors per book and managed a $65,000 per launch budget. At Thomson Reuters and AT&T, I won enterprise business, improved referrals and sales performance, and partnered with technical and operational teams to deliver results.

Experience

Work history, roles, and key accomplishments

Current

Area Sales Manager

Current

Santa Rosa Fire Equipment

May 2026 - Present (4 months)

Manages sales and business development across assigned territory, reviews blueprints, prepares bids and contracts aligned with NFPA codes, and utilizes ServiceTitan and BuildingConnected to manage customer relationships and sales opportunities.

Sales Business Development Schematics Blueprint Review Estimating Bidding Contract Management NFPA Customer Relationship Management ServiceTitan Building Connected Quality Control Cross Selling

Project Manager

Beyond Publishing

Feb 2023 - Feb 2026 (3 years)

Led creation and delivery of a bestselling trilogy, coordinating 25+ contributors per book and managing a $65,000 launch budget across three publications.

Project Management Budget Management Coordination Monday.Com Excel

Senior Enterprise Sales Executive

Thomson Reuters

May 2021 - Jan 2024 (2 years 8 months)

Collaborated with executive leadership to streamline global trade procedures using a SaaS model, acquiring enterprise clients with contracts ranging from $200K to $1.2M against a $1.3M annual goal.

Enterprise Sales SaaS Cross functional Leadership Customer Retention Referral Generation LinkedIn

Fiber Sales Executive

AT&T

Jan 2020 - May 2021 (1 year 4 months)

Grew AT&T's fiber footprint throughout Northern California and Nevada by training technicians, increasing the footprint by 24.2% and sales by 32.1%.

Sales Training Referral Generation Mentorship Facebook

Mid-Market Acquisition Executive

AT&T

May 2017 - Feb 2020 (2 years 9 months)

Managed mid-market sales relationships with companies generating approximately $350K–$500K in annual revenue and generated the company's largest mid-market sale through acquisition of Autonet, producing $285K in IoT profits.

Sales Account Management IoT Sales Advisory Process Improvement