Matt Gutierrez

Develop and manage a portfolio of commercial customers through proactive prospecting, networking, and account development. Conduct consultative sales presentations to identify fire protection needs and recommend tailored inspection and service solutions.

Managed end-to-end service delivery across multiple concurrent client projects, ensuring work was completed on time, within budget, and aligned to customer expectations. Led 5 sales representatives and 2 inside sales managers, driving accountability and coaching performance.

Consistently exceeded sales, service, quality, and compliance performance metrics in a highly regulated financial services environment. Resolved complex member issues using consultative, needs-based solutions while maintaining strong service orientation and regulatory adherence.

Generated $800K+ in annual revenue through consultative, needs-based sales and relationship management. Managed customer relationships from initial inspection through contract execution and production coordination.

Led and developed a 12-person team, driving performance through structured workflow management, coaching, and accountability. Directed recruiting, onboarding, performance management, and retention initiatives for assigned functional area.

Certification in Fraud Prevention from the American Bankers Association, completed in 2024.

Bachelor of Science in Exercise & Sports Science from St. Mary's University, completed in 2012.