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Autumn Gold

@autumngold

I lead cross-functional projects, sales operations, and process improvements that strengthen delivery, revenue, and customer outcomes.

United States

Message

What I'm looking for

I'm looking to lead cross-functional projects and operational improvements, using project management, stakeholder coordination, sales operations, and performance metrics to improve delivery, customer outcomes, and revenue.

I've led cross-functional projects and operations for Haddon-McClellan Associates, CraneAuthentication, Graywolf, and S&A Industries, managing complex work from planning through closeout.

At Haddon-McClellan, I manage 40+ commercial and industrial projects while overseeing inside sales, quoting, order processing, CRM accuracy, invoicing, and customer deliverables. I achieved 100% invoice accuracy, reduced payment delays by 30%, and reduced approval-drawing confusion and customer follow-ups by 35%.

I've managed project budgets up to $5 million, built KPI dashboards, coordinated teams across finance, logistics, supply chain, engineering, sales, legal, and marketing, and supported continuous improvement through Kaizen events.

Experience

Work history, roles, and key accomplishments

Current

Project Manager/ Inside Sales Manager

Current

Haddon-McClellan Associates

Oct 2025 - Present (11 months)

Managed 40+ concurrent commercial and industrial projects ensuring milestones, budgets, documentation, and deliverables remain on schedule. Managed inside sales operations, including client intake, quoting, order processing, and CRM pipeline accuracy.

Project Management Inside Sales CRM Invoicing Documentation Engineering Coordination Customer Follow up

Sales / Customer Relationship Manager

CraneAuthentication

Jun 2022 - Oct 2025 (3 years 4 months)

Managed portfolios of strategic client projects, ensuring timely execution, documentation accuracy, and stakeholder communication. Developed performance dashboards and weekly reporting to monitor KPIs and identify operational improvements.

CRM Salesforce KPI Reporting Sales Pipeline Management Customer Onboarding Cross functional Coordination Kaizen

Project Engineer

Graywolf

Jul 2020 - Jun 2022 (1 year 11 months)

Managed projects with budgets up to $5 million, ensuring scope, schedule quality and budget is achieved. Managed engineers, technicians, and CAD and BIM staff to drive project execution.

Project Management Budget Management CAD BIM Supplier Management Site Inspections Safety Compliance

Project Manager

S&A Industries Inc.

Oct 2018 - Apr 2020 (1 year 6 months)

Directed cross-location project scope definition, aligning business requirements with operational capabilities for strategic execution. Developed and implemented project execution strategies; facilitated stakeholder meetings to monitor progress and resolve issues proactively.

Project Management Stakeholder Management Budget Oversight Documentation Team Leadership KPI Tracking