Bronwyn B

At Old Mutual, I administer corporate employee benefits across pension and provident fund arrangements, supporting member transactions, claims, withdrawals, retirements, and benefit-related queries.

I manage pension- and provident-fund-backed home-loan administration with Standard Bank, FNB, and IEMAS, while using VLOOKUPs and Pivot Tables to audit member data, validate records, and identify discrepancies. I also coordinate annual employee-benefit renewals across teams and work to strict corporate deadlines.

My earlier Old Mutual claims work included insurance and funeral-related claims, sensitive client cases, regulatory processes, accurate documentation, and high-volume service delivery. I bring practical financial-services administration experience across claims, client support, compliance, quality control, and stakeholder management.