Brittany Mitchell
@brittanymitchell
I build strong client relationships through 15 years of customer service, account support, and team leadership.
United StatesWhat I'm looking for
I've built 15 years of customer service experience, supporting customers with clear communication, organization, and a strong focus on resolving concerns.
At Renosy by Renters Warehouse, I've progressed from Client Service Advisor to Senior Client Service Advisor and Assistant Manager of Client Services.
At Van Wagenen, I've supported customers, dealerships, insurance companies, and lenders through account services, escrow, vehicle and home information tracking, premium notices, payments, cancellations, and account setup.
I've also led teams at Bath & Body Works, managing schedules, interviews, inventory, store opening and closing, registers, and customer concerns.
Experience
Work history, roles, and key accomplishments
Senior Client Service Advisor
Renosy by Renters Warehouse
Jun 2022 - Present (4 years 4 months)
Provided advanced client support, resolving complex issues and maintaining client satisfaction.
Assistant Manager Client Services
Renosy by Renters Warehouse
Jan 2022 - Present (4 years 9 months)
Managed client services operations, overseeing team performance and ensuring high-quality service delivery.
Customer Service Representative
Van Wagenen
Jan 2017 - Present (9 years 9 months)
Provided customer service to customers, dealerships, insurance companies, and lenders. Tracked information on vehicles and homes, received and made calls, and handled call center volume.
Client Service Advisor
Renosy by Renters Warehouse
Sep 2021 - Jun 2022 (9 months)
Delivered client support, addressing inquiries and ensuring service quality.
Recovery Pro Representative
Van Wagenen
Jan 2017 - Jan 2021 (4 years)
Handled recovery processes, coordinating with dealerships and lenders to manage accounts.
Account Services/Escrow Representative
Van Wagenen
Received and made calls to insurance companies and customers, tracked home insurance, and sent premium notices.
Team Leader
Bath and Body Works, Inc.
Provided customer service, opened and closed store, created team member schedules, conducted new employee interviews, oversaw inventory management, managed customer payments, and resolved customer concerns.
Recovery Pro Specialist
Van Wagenen
Received and made calls to dealerships and lenders, emailed for payments and cancellations, applied payments to accounts, and opened accounts from start to finish.
Education
Degrees, certifications, and relevant coursework
Eden Prairie High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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