Open to opportunities

Brittany Minor

@brittanyminor

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Regulatory-compliance professional and customer-focused aviation professional seeking remote documentation work.

United States

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What I'm looking for

I’m currently seeking a remote documentation professional opportunity utilizing my compliance, documentation, and analytical expertise, where I can ensure accurate records and thoughtful reporting while continuing to support customers and stakeholders.

I’m an experienced, detail-oriented professional with a strong background in customer service banking, compliance, human resources, and documentation in fast-paced environments. I’m recognized for exceptional organizational skills, confidentiality, and adherence to federal and corporate regulations.

Since April 2022, I’ve worked as a Flight Attendant, where I ensure compliance with all FAA regulations and airline safety procedures. I perform preflight safety checks, enforce safety and policy compliance, and accurately document and report safety or policy incidents—staying composed while delivering exceptional customer service under pressure.

Before aviation, I supported compliance and accuracy across sales, HR, and financial services. As a Banking & Loan Origination Specialist, I originated and managed consumer loans while ensuring regulatory compliance and handling confidential financial data; as a Store Manager and Sales Manager, I managed budgets and targets, recruited and onboarded team members, resolved escalated issues, and maintained inventory and financial documentation.

Experience

Work history, roles, and key accomplishments

Current

Flight Attendant

Current

American Airlines / Piedmont

Apr 2022 - Present (4 years 2 months)

Ensured compliance with FAA regulations and airline safety procedures through preflight safety checks. Documented and reported safety or policy incidents while delivering customer service in high-pressure situations.

FAA Regulations Airline Procedures Customer Service Safety Documentation Pre Flight Conflict Resolution Regulatory Compliance Time Management

Sales Manager

Johnny Janosik / Ashley’s Furniture

Jul 2018 - Feb 2020 (1 year 7 months)

Managed budgets, sales targets, and team evaluations while driving performance improvement plans. Recruited, trained, and developed sales personnel and analyzed sales metrics to guide execution.

Sales Leadership Budget Management Metrics Analysis Customer Service Conflict Resolution

Sales Manager - Major Appliances

JCPenney

Aug 2016 - May 2018 (1 year 9 months)

Exceeded sales quotas and maintained vendor coordination to support store performance. Oversaw inventory accuracy and financial documentation, and resolved escalated customer issues professionally.

Sales Quota Vendor coordination Inventory Accuracy Financial Documentation Customer Service Sales Metrics

Store Manager

Acceptance Now

Jan 2014 - Aug 2016 (2 years 7 months)

Managed hiring, onboarding, and training while overseeing store operations. Ensured budget compliance and delivered customer satisfaction through efficient service and issue resolution.

Onboarding Employee Training Store Operations Budget Compliance Customer Service Documentation

Loan Origination Specialist

Various Institutions

Jan 2010 - Jan 2015 (5 years)

Originated and managed consumer loans while ensuring regulatory compliance. Conducted debt collection and maintained confidentiality and accuracy when handling financial data.

Loan Origination Regulatory Compliance Debt Collection Confidentiality Customer Relationship Management Documentation