Kort Johnson
@kortjohnson
Results-driven flight attendant and department manager focused on customer satisfaction and efficiency.
What I'm looking for
I’m a dedicated, results-oriented professional who thrives in fast-paced, ever-changing environments. As a Flight Attendant with Delta Airlines, I deliver exceptional in-flight service, stay productive under pressure, and adapt quickly to schedule changes, delays, or challenging situations while maintaining a positive attitude.
I also bring proven leadership from my time as a Department Manager at Nordstrom, where I led associates to achieve sales goals and improved customer satisfaction. I developed training programs to strengthen staff performance and product knowledge, analyzed sales data to identify trends and optimize merchandising strategies, and streamlined operations through process improvements and cross-departmental initiatives.
Experience
Work history, roles, and key accomplishments
Flight Attendant
Delta Airlines
Oct 2021 - Present (4 years 9 months)
Delivered exceptional in-flight service to enhance customer satisfaction and foster positive travel experiences. Adapted to schedule changes and challenging situations while maintaining a positive attitude and strengthening crew communication through feedback mechanisms.
Led a team of associates to achieve sales goals and improve customer satisfaction. Developed training programs, analyzed sales data to optimize merchandising, and streamlined operations through time-saving process improvements.
Education
Degrees, certifications, and relevant coursework
Utah State University
Bachelor of Science, Communications
2019 -
Earned a Bachelor of Science in Communications from Utah State University starting in 2019.
Availability
Location
Authorized to work in
Job categories
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