BJ
Open to opportunities

Brittany Jackson

@brittanyjackson

Experienced customer service representative

United States

What I'm looking for

Seeking a challenging role in customer service where I can utilize my skills and experience to deliver high-quality results and improve customer satisfaction.

I am a knowledgeable and proficient customer service professional with experience in handling high call volumes, claim processing, and data entry. I have a strong background in developing professional customer service skills to help clients understand companies' vision and goals.

Throughout my career, I have worked in various roles, including Call Center Supervisor, Customer Service Specialist, and Data Entry Claims Processor. I have a proven track record of providing excellent customer service, resolving issues, and improving organizational efficiency.

I possess strong skills in collaboration, problem-solving, leadership, and effective communication. I am proficient in CRM/PC skills and have experience working with various database systems. I am a team player with excellent interpersonal skills, and I am committed to delivering high-quality results.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AU

American Intercontinental University

Master's Degree

Pursuing a Master's degree.

TS

Tift County High School

Diploma

2010 - 2014

Grade: 3.8/4.0

Completed high school with a GPA of 3.8/4.0 and was on the Honor Roll.

Tech stack

Software and tools used professionally

Interested in hiring Brittany?

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Brittany Jackson - Call Center Supervisor - AMERICAN INTERCONTINENTAL | Himalayas