Open to opportunities

Bridgette Van Staden

@bridgettevanstaden

Message

I onboard clients and build marketing automation, landing pages, and CRM integrations.

Zimbabwe

Message

What I'm looking for

I'm looking to use my client onboarding, customer support, digital marketing, CRM integration, and design experience to help clients succeed while improving processes and delivering measurable outcomes.

At The ValPal Network, I onboard and train clients, build landing pages, configure CRM, Zapier, domain, email, and GoHighLevel integrations, and report on lead generation, activity, AI outcomes, and retention.

I've also managed 15–18 digital marketing clients at a time, created graphic and digital designs, run social media campaigns, administered accounts and production workflows, and supported sales, customer queries, and data cleaning.

Experience

Work history, roles, and key accomplishments

Current

Support Account & Success Manager

Current

The ValPal Network

Aug 2023 - Present (3 years 1 month)

Manages client onboarding, implementation, and relationship management, providing platform training and support. Handles technical integrations, data analysis, and lead-generation reporting to support client success.

Production Administrator

KMQ Promotions

Nov 2020 - Jun 2021 (7 months)

Checking work tickets from layout through to production
Quality control of designs before production
Ensuring correct stock was supplied to production
Handling customer branding queries
Providing available branding dates
Daily production planning
Planning branded items and deliveries
Tracking sales-to-production queries
Problem-solving production issues
Customer service

QC Reviews

Accounts Administrator

KMQ Promotions

Jun 2019 - Oct 2020 (1 year 4 months)

Debtors administration
Creditors administration
Invoice capturing
Filing and document management
Debtors ageing
Creditors ageing
Cash office
Bank reconciliations
Posting bank statements
Payment allocations on Letsap
General financial administration
Microsoft Excel
Microsoft Word
Microsoft Outlook
PDF/document management
Reception and switchboard operations when required

Reconciliations Financial Reporting

Sales & Marketing Manager

Hydro Graphic Coatings

May 2019 - Jun 2019 (1 month)

Sales management
Marketing management
Interviewing internal and external sales candidates
Recruitment support
Sales training
Social media marketing campaigns
Administration
Stock control
Managing stock for deliveries
Cutting and packing hydro film
Hydro dipping
Customer interaction

Sales Strategy Marketing Strategy Graphic Design Training

Graphic Designer

White Rock Media

Apr 2019 - May 2019 (1 month)

Marketing
Graphic design
Project management
Sales
Client communication
Business administration

Graphic Design Digital Marketing

Social Media Marketing & Account Manager

ClickMode Digital Marketing

May 2017 - Apr 2019 (1 year 11 months)

Social media marketing
Social media account management
Managing 15–18 client accounts simultaneously
Client relationship management
Online marketing
Facebook
LinkedIn
Twitter/X
Instagram
Graphic design
Content creation
Marketing campaigns
Brand development
Website and landing-page design
Client communication
Project coordination
Marketing reporting
Canva
CorelDRAW
Hootsuite

Graphic Design Digital Marketing Account Management

Personal Assistant Call Centre

Stock Market Dynamics

Mar 2017 - Apr 2017 (1 month)

Calling potential clients
Lead generation
Appointment setting
Call centre administration
Supporting call centre staff
Ensuring team members had the resources required to complete their work
Monitoring completion of tasks
Interviewing new call centre employees
Filing
Sorting company documentation
Schedules
Control lists
Faxing
Printing
Calling clients
Emailing clients
General administration