Open to opportunities

Christian Higson

@christianhigson

Creative marketing and account management professional driving growth through strategic digital campaigns and client relationships.

United Kingdom

Message

What I'm looking for

I seek a role combining digital marketing and account management where I can lead campaigns, build client relationships, and drive measurable growth in a collaborative, growth-focused team.

I am a results-driven marketing and account management professional with experience in digital marketing, client relations, and content creation. I have led social media and video campaigns that increased audience engagement and delivered measurable business growth, and I have a strong track record of meeting and exceeding performance targets in customer-facing roles.

I combine practical skills in campaign analytics, scheduling and coordination, and CRM management with strengths in communication, negotiation, and problem-solving. Recognised for reliability and high-energy performance, I thrive in collaborative environments where I can optimise processes, support senior leadership, and contribute to brand development.

Experience

Work history, roles, and key accomplishments

Current

Digital Marketing Manager

Current

Armadillo Projects

Mar 2025 - Present (1 year 3 months)

Led data-driven digital marketing campaigns and produced high-quality social video content that increased audience growth, visibility, and engagement across Instagram, YouTube, and Facebook while optimising performance to maximise ROI.

Social Media Strategy Content Creation Video Production Analytics Campaign Optimization SEO Audience Growth ROI Measurement

Installation Co-ordinator

First Source Solutions

Oct 2023 - Mar 2025 (1 year 5 months)

Coordinated smart meter installation bookings and educated customers on upgrades, optimising schedules to maximise productivity and consistently exceeding performance targets while contributing to service improvements.

Scheduling Customer Education CRM Coordination Process Improvement Data Reporting Customer Service

Customer Service Agent

Hoare's Bank

Aug 2022 - Dec 2022 (4 months)

Handled inbound client calls and processed large-scale international transactions with discretion for high-net-worth clients, maintaining CRM accuracy and delivering high standards of service in hybrid work settings.

Client Relations CRM Telephone Banking Data Integrity Problem Solving

Account Manager

Matchware Ltd

Sep 2021 - Aug 2022 (11 months)

Represented the company at nationwide education technology fairs, engaged UK secondary schools and colleges to promote the MindView tool, and maintained a large database while achieving KPIs averaging seven qualified bookings per week.

Account Management Education Sales CRM Management MS Teams)Lead Generation KPIs MS Teams