Briar G

Managed high-stress situations using Right Response techniques and collaborated with changing teams to support children’s needs. Documented student progress and supported physical care needs while coordinating with Physical Therapy and other specialists to meet health goals.

Provided calm, courteous patient support and facilitated communication across departments by answering calls and emails. Organized patient records in database management software and maintained complete, up-to-date medical records using Microsoft Excel.

Drove customer satisfaction by building rapport, answering product questions, and helping customers find merchandise and relevant services. Managed inventory and completed accurate POS transactions including cash, card, and check payments.

Supported physician workflows by integrating patient files into an electronic health record system to ensure data accuracy and confidentiality. Completed HIPAA-compliant administrative duties including MS Office/Word clerical support, scanning and filing documents, and correcting data entry errors to prevent duplication.

Assisted with diagnostic testing and specimen collection while maintaining patient-focused, compassionate care. Supported office operations through efficiency improvements, appropriate radiation exposure procedures, and inventory management for medical equipment and supplies.

Earned a Bachelor of Arts in Music Education from Concordia University Irvine.