shreen User

I am a dynamic professional with over 9 years of diverse experience across teaching, customer service, event planning, and the medical field. I leverage strong communication and problem-solving skills to foster collaboration and improve satisfaction.

In medical administrative roles I coordinated communication between clinical staff and patients, maintained confidentiality and HIPAA standards, streamlined scheduling, and reduced filing errors. I consistently liaised with payors and supported record management to improve office efficiency.

In customer-facing roles I resolved high-volume inquiries, developed creative solutions, and partnered with teams to deliver consistent service excellence. As an event coordinator I managed budgets, vendor logistics, and client-focused planning to deliver seamless experiences.

I hold training in radiation therapy and bring hands-on clinical internship experience alongside strengths in Microsoft Office, data entry, file management, and critical thinking. I am committed to advancing educational and customer-focused environments through creative thinking, teamwork, and leadership.