Brian Seutloadi

With over 20 years of experience in project management, customer service, and operations management, I have honed my skills in strategic planning and business development. My journey has been marked by a commitment to driving commercial success through effective stakeholder collaboration and optimizing loyalty programs. My passion for artificial intelligence complements my proficiency in CRM systems, allowing me to deliver tailored solutions that meet client needs.

In my current role as a Business Development Manager and Account Manager at XL Turners Travel, I have successfully cultivated relationships with key decision-makers, leading to the acquisition of major accounts. My ability to analyze market trends and identify new business opportunities has been instrumental in maintaining a strong client portfolio while consistently exceeding targets. I thrive in high-pressure environments and am dedicated to enhancing customer satisfaction through strategic planning and execution.

Previously, I served as an Operations Manager at Vula Oil Pty Ltd, where I focused on resource allocation, safety compliance, and quality control. My experience as a Customer Service Agent at South African Airways further solidified my expertise in client relationship management and operational efficiency. I am eager to leverage my extensive background to contribute to a forward-thinking organization.