BS
Open to opportunities

Buang Semetsing

@buangsemetsing

Experienced supervisor with a strong background in customer service.

South Africa

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated professional with extensive experience in customer service and management across various industries. My career began at KFC, where I honed my leadership skills as a Supervisor, ensuring excellent service and operational efficiency. I then transitioned to the banking sector, working at ABSA and Nedbank, where I developed a strong foundation in financial transactions and customer relations.

In my most recent role as an Events Manager at Lerothodi Pty Ltd, I successfully coordinated numerous events, managing logistics and staff to create memorable experiences for clients. Currently, I serve as a Supervisor at Serapa Garden Pools and Maintenance, where I oversee field operations and team performance, demonstrating my commitment to excellence and effective team management.

Experience

Work history, roles, and key accomplishments

SM
Current

Supervisor

Serapa Garden Pools and Maintenance

Jan 2023 - Present (2 years 5 months)

Managed workflow and trained new hires while creating schedules and evaluating employee performance to ensure efficient operations.

SM
Current

Supervisor

Serapa Garden Pools and Maintenance

Jan 2023 - Present (2 years 5 months)

Managed workflow, trained new hires, created schedules, and ensured safety in field operations while reporting to management.

KR

Supervisor

KFC Restaurant

Jan 2003 - Jan 2005 (2 years)

Managed all aspects of restaurant operations, including leading a team of employees to ensure excellent customer service and quality food. Responsible for planning, organizing, and controlling restaurant activities.

KR

Supervisor

KFC Restaurant

Jan 2003 - Jan 2006 (3 years)

Managed all aspects of restaurant operations, leading a team of employees to ensure excellent customer service and quality food. Focused on planning, organizing, and controlling restaurant activities.

AB

Bank Teller

ABSA Bank

Jan 2005 - Jan 2007 (2 years)

Processed deposits, loan repayments, and cash transactions. Handled currency exchanges and cross-sold banking products and services to customers.

AB

Treasury Clerk

ABSA Bank

Jan 2007 - Jun 2007 (5 months)

Maintained treasury files and financial records, implementing secure measures for cash protection and managing the treasury database.

AB

Bank Teller

ABSA Bank

Jan 2006 - Jan 2007 (1 year)

Processed deposits, loan repayments, and cash transactions. Managed currency exchanges and cross-sold bank products while ensuring customer satisfaction.

CM

General Labor Worker

Chetalain Cleaning Services and Maintenance

Jan 2022 - Jan 2023 (1 year)

Performed landscaping, construction, and general maintenance tasks, demonstrating multitasking and physical labor skills.

CM

General Labor Worker

Chetalain Cleaning Services and Maintenance

Jan 2022 - Jan 2023 (1 year)

Performed various labor tasks including landscaping, construction, and general maintenance, demonstrating multitasking abilities and proficiency with tools.

Education

Degrees, certifications, and relevant coursework

CC

Chartall Business College

Further Education & Training Certificate in Banking, Banking

2016 -

Achieved a Further Education & Training Certificate in Banking NQF Level 4, focusing on banking principles and practices.

ME

Moonstone Business School of Excellence

First Regulatory Examination, Financial Services

2012 -

Completed the First Regulatory Examination for Representatives, which is essential for individuals working in the financial services industry.

OS

Odi High School

Matric Grade 12, General Education

2001 -

Completed Matric Grade 12, which is the final year of secondary education in South Africa.

Tech stack

Software and tools used professionally

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