Buang Semetsing
@buangsemetsing
Experienced supervisor with a strong background in customer service.
What I'm looking for
I am a dedicated professional with extensive experience in customer service and management across various industries. My career began at KFC, where I honed my leadership skills as a Supervisor, ensuring excellent service and operational efficiency. I then transitioned to the banking sector, working at ABSA and Nedbank, where I developed a strong foundation in financial transactions and customer relations.
In my most recent role as an Events Manager at Lerothodi Pty Ltd, I successfully coordinated numerous events, managing logistics and staff to create memorable experiences for clients. Currently, I serve as a Supervisor at Serapa Garden Pools and Maintenance, where I oversee field operations and team performance, demonstrating my commitment to excellence and effective team management.
Experience
Work history, roles, and key accomplishments
Supervisor
Serapa Garden Pools and Maintenance
Jan 2023 - Present (2 years 5 months)
Managed workflow and trained new hires while creating schedules and evaluating employee performance to ensure efficient operations.
Supervisor
Serapa Garden Pools and Maintenance
Jan 2023 - Present (2 years 5 months)
Managed workflow, trained new hires, created schedules, and ensured safety in field operations while reporting to management.
Supervisor
KFC Restaurant
Jan 2003 - Jan 2005 (2 years)
Managed all aspects of restaurant operations, including leading a team of employees to ensure excellent customer service and quality food. Responsible for planning, organizing, and controlling restaurant activities.
Supervisor
KFC Restaurant
Jan 2003 - Jan 2006 (3 years)
Managed all aspects of restaurant operations, leading a team of employees to ensure excellent customer service and quality food. Focused on planning, organizing, and controlling restaurant activities.
Bank Teller
ABSA Bank
Jan 2005 - Jan 2007 (2 years)
Processed deposits, loan repayments, and cash transactions. Handled currency exchanges and cross-sold banking products and services to customers.
Treasury Clerk
ABSA Bank
Jan 2007 - Jun 2007 (5 months)
Maintained treasury files and financial records, implementing secure measures for cash protection and managing the treasury database.
Treasury Clerk
ABSA Bank
Jan 2007 - Jan 2008 (1 year)
Maintained treasury files and financial records, implemented secure measures for cash protection, and managed the treasury database.
Branch Administrator
ABSA Bank
Jun 2007 - Jan 2011 (3 years 7 months)
Managed daily banking functions, created innovative administrative methods, and prepared budgets and forecasts for the branch.
Branch Administrator
ABSA Bank
Jan 2008 - Jan 2011 (3 years)
Managed daily banking operations, created innovative administrative methods, and prepared budgets and forecasts for the branch.
Customer Service Consultant
Nedbank Ltd
Jan 2011 - Apr 2013 (2 years 3 months)
Handled customer transactions, provided information about banking services, and assisted with account management.
Bank Teller
ABSA Bank
Jan 2006 - Jan 2007 (1 year)
Processed deposits, loan repayments, and cash transactions. Managed currency exchanges and cross-sold bank products while ensuring customer satisfaction.
Customer Service Consultant
Nedbank Ltd
Jan 2011 - Apr 2013 (2 years 3 months)
Handled customer financial transactions and inquiries, providing information about bank services and ensuring a high level of customer satisfaction.
Sales Consultant
Nedbank Ltd
Apr 2013 - Apr 2017 (3 years 11 months)
Recommended and located products for customers, explained product usage, and determined customer needs.
Sales Consultant
Nedbank Ltd
Apr 2013 - Apr 2017 (3 years 11 months)
Recommended and located products for customers based on their needs, explaining product usage and care while consulting on customer desires.
Events Manager
Lerothodi Pty Ltd
Jan 2020 - Jan 2021 (1 year)
Planned and coordinated events, managing venue selection, logistics, staff, and finances to ensure successful execution.
Events Manager
Lerothodi Pty Ltd
Jan 2020 - Jan 2021 (1 year)
Planned and coordinated events, managed venue selection and setup, and oversaw event logistics and finances.
General Labor Worker
Chetalain Cleaning Services and Maintenance
Jan 2022 - Jan 2023 (1 year)
Performed landscaping, construction, and general maintenance tasks, demonstrating multitasking and physical labor skills.
General Labor Worker
Chetalain Cleaning Services and Maintenance
Jan 2022 - Jan 2023 (1 year)
Performed various labor tasks including landscaping, construction, and general maintenance, demonstrating multitasking abilities and proficiency with tools.
Education
Degrees, certifications, and relevant coursework
Chartall Business College
Further Education & Training Certificate in Banking, Banking
2016 -
Achieved a Further Education & Training Certificate in Banking NQF Level 4, focusing on banking principles and practices.
Moonstone Business School of Excellence
First Regulatory Examination, Financial Services
2012 -
Completed the First Regulatory Examination for Representatives, which is essential for individuals working in the financial services industry.
Odi High School
Matric Grade 12, General Education
2001 -
Completed Matric Grade 12, which is the final year of secondary education in South Africa.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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