brenda mwikali

I am a versatile professional with a strong background in customer service, data analysis, and business operations. My experience spans various industries, where I have honed my skills in optimizing processes and leveraging analytical insights to drive efficiency and informed decision-making. I am committed to delivering excellence in every role I undertake.

In my recent position as an Administrative & Business Support Analyst at Bemoney Investment, I successfully managed administrative tasks and implemented process improvements that increased task efficiency by 20%. My role as a Marketing & Data Insights Analyst at Know Kenya allowed me to enhance audience engagement and boost website traffic by 30% through effective SEO strategies. I take pride in my ability to analyze customer behavior and optimize marketing campaigns for better results.

As a Data Analyst in Compliance & Risk Management at Creswave Limited, I maintained a 98% accuracy rate in data management and automated processes to reduce completion time by 40%. My work with Safaricom PLC in fraud prevention further solidified my expertise in data integrity and workflow optimization. I am passionate about using data to support strategic decision-making and drive business success.