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@faithchepkirui1
Recent data-focused graduate skilled in data management, analysis, and business-oriented inventory accounting.
KenyaI am a recent Bachelor of Science (Economics & Statistics) graduate with hands-on experience in data management, analysis, and business operations. I bring practical experience converting and cleaning data, producing analytical reports, and using spreadsheets to generate actionable insights.
My work history includes roles as a Data Manager and Data Analyst attaché where I performed data entry, processing, quality enhancement, route and performance analysis, and report writing for agricultural and postal organizations.
I also served as a Business Manager handling inventory management and accounting, maintaining accurate financial records, managing creditors and debtors, and implementing controls to reduce unnecessary expenses and misappropriation.
Most recently I worked as a Call Center Agent, developing strong customer-care, communication, problem-solving, and call-resolution skills. I am proactive, detail-oriented, and eager to apply analytical and business-management skills to support organizational growth.
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Work history, roles, and key accomplishments
CCI-Kenya
Oct 2024 - Present (1 year 1 month)
Provide customer support via phone by diagnosing issues, explaining solutions clearly, and resolving inquiries while maintaining empathy and positive customer experience.
SELFA Enterprise
Jan 2024 - Sep 2024 (8 months)
Managed daily inventory and accounting operations, maintaining accurate financial records, tracking creditors and debtors, and implementing controls to reduce expenses and misappropriation.
Ekaterra Tea Kenya PLC
Aug 2023 - Dec 2023 (4 months)
Converted and processed field data into digital formats, maintained farmer productivity records in Excel, and supported traceability and field data collection activities.
Tea Research Institute (KALRO)
Jan 2023 - Apr 2023 (3 months)
Performed data entry, analysis, presentation, and report writing for capacity-building programs and supported dissemination of extension services to tea stakeholders.
Bomet Postal Office
Aug 2021 - Dec 2021 (4 months)
Enhanced data quality, conducted route optimization and predictive delivery-time analysis, tracked performance metrics, and analyzed customer feedback to improve operations.
Degrees, certifications, and relevant coursework
KUBachelor of Science, Economics & Statistics
2020 - 2023
Activities and societies: NEBOSH Health and Safety Management; First Aid (St John Ambulance)
Completed a Bachelor of Science in Economics & Statistics with coursework in data analysis, statistics, database management, and data visualization.
Kenya Certificate of Secondary Education, General Secondary Education
Completed the Kenya Certificate of Secondary Education at Kipsigis Girls High School.
Kenya Certificate of Primary Education, Primary Education
Completed the Kenya Certificate of Primary Education at St Mary’s Mixed Day Boarding Primary School.
Software and tools used professionally
KenyaYou can contact Faith and 90k+ other talented remote workers on Himalayas.
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