joseph kuria
@josephkuria
I am A SEASONED financial analyst currently breaking into Data and business analyst,
What I'm looking for
with over 14 years experience in the financial sector as a customer service officer, credit manager and banking cash manager. I have experience in both customer relations and business expertise.
Experience
Work history, roles, and key accomplishments
Customer Service/Office Assistant
Metropolitan National Sacco Ltd.
Jun 2022 - Jul 2024 (2 years 1 month)
Managed large datasets for account openings and compliance checks, ensuring data accuracy. Reduced entry errors by 30% and provided excellent customer service, resolving disputes effectively.
Credit Analyst/Officer
Metropolitan National Sacco Ltd.
Jan 2018 - Jul 2022 (4 years 6 months)
Analyzed loan applications for compliance, prepared reports on loan performance, and collaborated with stakeholders to enhance data quality, impacting the loan book positively.
Teller/Admin Assistant
Metropolitan National Sacco Ltd.
Sep 2012 - Dec 2019 (7 years 3 months)
Managed transaction data and maintained records of customer interactions, improving data confidentiality and reducing complaints significantly.
Warehouse Associate/Attendant
Kamindi Supermarkets
Jan 2009 - Jan 2010 (1 year)
Monitored inventory data and conducted data entry to forecast supply and demand, enhancing efficiency and maintaining data integrity.
Education
Degrees, certifications, and relevant coursework
University of The People
Bachelor's Degree, Business Administration
Bachelor’s Degree in Business Administration.
Cooperative University of Kenya
Diploma, Cooperative Management
Diploma in Cooperative Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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