joseph kuria

JK

Open to opportunities

joseph kuria

@josephkuria

I am A SEASONED financial analyst currently breaking into Data and business analyst,

What I'm looking for

I am looking for a role that offers growth opportunities in data analytics, where I can apply my skills and contribute to impactful projects.

with over 14 years experience in the financial sector as a customer service officer, credit manager and banking cash manager. I have experience in both customer relations and business expertise.

Experience

Work history, roles, and key accomplishments

ML

Customer Service/Office Assistant

Metropolitan National Sacco Ltd.

Jun 2022 - Jul 2024 (2 years 1 month)

Managed large datasets for account openings and compliance checks, ensuring data accuracy. Reduced entry errors by 30% and provided excellent customer service, resolving disputes effectively.

Data Entry Data Validation Customer Service Microsoft Excel Problem Solving Time Management Data Cleaning Reporting

ML

Credit Analyst/Officer

Metropolitan National Sacco Ltd.

Jan 2018 - Jul 2022 (4 years 6 months)

Analyzed loan applications for compliance, prepared reports on loan performance, and collaborated with stakeholders to enhance data quality, impacting the loan book positively.

Reporting Data Validation SQL Compliance Reporting Trend Analysis Customer Insights

ML

Teller/Admin Assistant

Metropolitan National Sacco Ltd.

Sep 2012 - Dec 2019 (7 years 3 months)

Managed transaction data and maintained records of customer interactions, improving data confidentiality and reducing complaints significantly.

Data Entry Customer Service Confidentiality Administrative Support Problem Solving

KS

Warehouse Associate/Attendant

Kamindi Supermarkets

Jan 2009 - Jan 2010 (1 year)

Monitored inventory data and conducted data entry to forecast supply and demand, enhancing efficiency and maintaining data integrity.

Inventory Management Data Entry Microsoft Excel Data Integrity Inventory Forecasting Problem Solving

Education

Degrees, certifications, and relevant coursework

UP

University of The People

Bachelor's Degree, Business Administration

Bachelor’s Degree in Business Administration.

CK

Cooperative University of Kenya

Diploma, Cooperative Management

Diploma in Cooperative Management.

Tech stack

Software and tools used professionally

Gmail

Microsoft Excel

SQL

Availability

Open to opportunities

Location

Kenya

Authorized to work in

Job categories

Data Analyst Data Entry Specialist Customer Service Representative Financial Analyst Business Analyst Data Science Analyst Business Data Analyst

Skills

Microsoft Excel Power BI SQL Data Entry Data Validation Reporting Data Cleaning Trend Analysis Compliance Reporting Customer Insights Communication Attention To Detail Time Management Problem Solving Administrative Support Gmail

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joseph kuria - Customer Service/Office Assistant - Metropolitan National Sacco Ltd. | Himalayas