At ProShop ERP, I manage a portfolio of 300 enterprise manufacturing clients, helping teams implement digital infrastructure, realize ROI, and adopt the platform with confidence.
I've strengthened retention and renewals through health checks, success plans, quarterly business reviews, and adoption workshops. I also coordinate product, engineering, and support teams to resolve high-priority escalations and keep stakeholders aligned.
Before ProShop, I drove consultative sales and client outcomes at WorldStrides and Provicom Inc., including outreach to 250 district schools and management of high-value international accounts.
My background also includes financial sales advising at BBVA Compass Bank, where I conducted needs assessments, recommended financial solutions, maintained compliance, and mentored junior advisors. I bring a practical, client-centered approach built on thoughtful service, strong relationships, and measurable customer outcomes.
