Brian Stubbs

I've managed enterprise customer portfolios at Platform.sh, Shopgate, Volusion, and Rackspace, helping customers adopt cloud, SaaS, managed hosting, and eCommerce technology while strengthening retention and revenue.

At Platform.sh, I managed approximately 30 enterprise accounts representing roughly $3M in ARR, led onboarding and cloud migrations, conducted executive QBRs, and coordinated cross-functional plans around customer health, adoption, renewals, and expansion.

At Shopgate, I recovered more than $18,000 in MRR and preserved over $200,000 in ARR through targeted retention strategies. At Volusion, I managed approximately 100 enterprise eCommerce accounts representing nearly $2.5M in ARR and consulted customers on eCommerce best practices, design, marketing, and professional services.

I've also built new territories, developed dealership and B2B relationships, and supported customers in both English and Spanish. My experience spans executive business reviews, strategic account management, customer onboarding, CRM administration, and practical technology adoption.