Brandon Baker
@brandonbaker
I resolve desktop issues and support users with practical, friendly technical service.
United StatesWhat I'm looking for
I've supported users and resolved disruptive technical issues as a Desktop Support Specialist at AllianceHCM.
I bring hands-on computer testing experience from CSAT Solutions, where I built practical troubleshooting and issue-diagnosis skills.
My customer service background at Home Depot helps me communicate clearly with both technical and non-technical people.
I'm CompTIA A+ certified and hold a Bachelor of Science in Computing Science from Sam Houston State University.
Experience
Work history, roles, and key accomplishments
Desktop Support Specialist
AllianceHCM
Jan 2023 - Aug 2025 (2 years 7 months)
Provided desktop support to internal users, diagnosing and resolving technical issues.
Computer Tester
CSAT Solutions
Jul 2020 - Mar 2022 (1 year 8 months)
Tested computer systems and components to ensure functionality and performance.
Assisted customers with inquiries and provided support in a retail environment.
Education
Degrees, certifications, and relevant coursework
CompTIA
CompTIA A+ ce, Information Technology
2025 - 2028
CompTIA A+ ce certification, valid from September 2025 to September 2028.
Sam Houston State University
Bachelor of Science, Computing Science
Bachelor of Science in Computing Science from Sam Houston State University, completed in May 2017.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Interested in hiring Brandon?
You can contact Brandon and 90k+ other talented remote workers on Himalayas.
Message BrandonGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
