Open to opportunities

Brad Gibson

@bradgibson

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Operations project manager specializing in SaaS and creative services.

United States

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What I'm looking for

I am looking for a role that values collaboration, innovation, and growth opportunities.

I am an Operations Project Manager with a strong background in SaaS and creative services, recognized for my ability to lead complex projects from ideation through delivery. My experience includes managing diverse teams, anticipating needs, and motivating team members with empathy and clarity. I was honored to be accepted into Relias’ prestigious Emerging Leaders Program in 2021, where I was one of only 12 participants selected for my demonstrated leadership ability and future potential.

Throughout my career, I have successfully led projects in various sectors, including healthcare and marketing, ensuring alignment with client goals and successful execution. My role at Relias as a Content Project Manager allowed me to support nearly 1,500 US-based hospitals, achieving project goals and resolving roadblocks by completing over 70 projects each quarter. I pride myself on my ability to enhance operational efficiency and improve productivity through effective project management and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

Current

Content Project Manager

Current

Relias

Aug 2021 - Apr 2024 (2 years 8 months)

Promoted to lead Agile meetings and manage project backlogs for a leading workforce education provider. Coordinated cross-departmental efforts, achieved project goals, and improved operational efficiency across multiple healthcare channels.

Agile Project Management Team Coordination Project Delivery Performance Analysis

Associate Project Manager

Align Technology

Mar 2024 - Apr 2024 (1 month)

Supported senior project managers in a global medical device company, facilitating meetings, maintaining timelines, and tracking project performance. Organized teams and mitigated risks to ensure successful product launches.

Project Management Asana Microsoft Office Risk Management Communication Stakeholder Engagement Facilitation Performance Tracking

Project Manager

Capitol B

Dec 2023 - Dec 2023 (0 months)

Led diverse projects in a creative services agency, ensuring timely and within-scope delivery. Collaborated with vendors and stakeholders, streamlined processes, and managed budgets and timelines to enhance client success.

Project Management Budgeting Trello Microsoft Office Google Suite Stakeholder Management Process Improvement Campaign Execution Team Collaboration Communication

Accreditation Analyst

Relias

Jul 2019 - Sep 2021 (2 years 2 months)

Maintained and updated accreditation data, facilitated submissions, and provided operational guidance. Enhanced customer satisfaction by addressing inquiries regarding course offerings and availability.

Data Management Customer Support Communication Problem Solving Team Collaboration Process Improvement

Client Support Consultant

Relias

Jul 2018 - Jul 2018 (0 months)

Assisted clients in maximizing product use and technical solutions within a call center environment. Provided prompt support to ensure business continuity and addressed customer needs effectively.

Customer Support Technical Solutions Communication Problem Solving Call Center Operations Resource Management Team Collaboration Product Knowledge

Instructor

YES Prep Public Schools

Aug 2017 - Sep 2017 (1 month)

Taught Government and Economics, fostering critical thinking and civic engagement among students. Developed lesson plans and assessments to enhance learning outcomes.