AP

Open to opportunities

Alyssa Pascual

@alyssapascual

Project and operations manager driving scalable, client-focused execution across multi-site initiatives.

What I'm looking for

I seek roles where I can lead multi-site operational projects, improve processes, collaborate across teams, and deliver excellent client and team experiences.

I am a Project and Operations Manager with 4+ years of experience planning and executing complex initiatives across more than 90 locations. I excel at coordinating logistics, managing multiple timelines, and aligning cross-functional stakeholders to deliver high-impact projects.

At HCA Healthcare – CareNow Urgent Care, I manage 10+ concurrent projects and lead large-scale operational initiatives that improve customer and team experience. I use performance data and operational feedback to drive process improvements and efficiency.

Previously, I supported enterprise accounts and recruitment projects—building executive relationships, coordinating workforce deployment, and streamlining hiring and visa documentation processes. I have hands-on experience digitizing workflows and resolving operational challenges to maintain smooth execution.

I hold an MBA and certifications including Lean Six Sigma Yellow Belt and Microsoft Office credentials, and I bring a client-focused, detail-oriented approach to program delivery, vendor coordination, and operational excellence.

Experience

Work history, roles, and key accomplishments

HC

Current

Sr. Operations Project Manager

Current

HCA Healthcare – CareNow Urgent Care

Apr 2023 - Present (2 years 11 months)

Manage 10+ concurrent projects and lead large-scale operational initiatives across 90+ locations, coordinating stakeholders and resources to improve execution efficiency and customer experience.

Project Management Operations Management Logistics Planning Process Improvement Data Analysis Cross Functional Collaboration Vendor Management

FR

Enterprise Account Manager

FlexTek Resources

May 2021 - Apr 2023 (1 year 11 months)

Managed multiple client projects and workforce deployment across sites, built executive stakeholder relationships, and resolved operational challenges to deliver high-quality outcomes.

Account Management Client Relations Logistics Stakeholder Management Process Improvement Scheduling Cross Functional Collaboration

HH

Operations & Administration Intern

Houston Methodist Hospital

May 2022 - Aug 2022 (3 months)

Supported operational planning and administrative coordination, analyzed financial and operational data, and digitized onboarding workflows to reduce manual processing time.

Operational Analysis Administrative Support Workflow Automation Data Analysis Process Improvement Documentation

DH

Recruitment Project Coordinator

DHR Health

Oct 2019 - May 2021 (1 year 7 months)

Coordinated end-to-end recruitment projects and high-volume pipelines, streamlined hiring processes, and managed documentation for international candidates including J-1 and H-1B processes.

Recruitment coordination Candidate Management Scheduling Documentation

Education

Degrees, certifications, and relevant coursework

UL

University of Houston–Clear Lake

Master of Business Administration, Business Administration

2022 - 2022

Completed a Master of Business Administration at the University of Houston–Clear Lake in August 2022.

TU

Texas A&M University

Bachelor of Science, Allied Health

Earned a Bachelor of Science in Allied Health, completed in May 2019.

Tech stack

Software and tools used professionally

Gmail

HubSpot

Microsoft Excel

Keep

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