Kaitlyn Searl

Oversaw continuous improvement of project and program deliverables, ensuring effective stakeholder management. Coordinated project plans for 3 strategic initiatives, tracking deliverables for a team of 12 with a $2M budget.

Managed project lifecycle of 60 Targeted Technical Assistance Cases, achieving 98% SLA compliance. Coordinated meetings, facilitated weekly strand meetings, and managed contractor onboarding and offboarding.

Organized and maintained documents for sales team, drove expansion of product and sales pipeline, and executed cross-functional duties across marketing, sales, customer service, and operations.

Defined task dependencies by adopting new technologies, achieved thorough understanding of SaaS software, and maintained record of surpassing goals and meeting deadlines.

Developed best practices and project plans improving internal efficiencies by 80%. Worked with Business Development Director to formulate strategy plans, increasing targeted prospects by 76%.

Oversaw data governance efficiency and integrity in CRM for B2B client operations. Managed client orders and remote logistics while maintaining key relationships.

Employed inclusive presentation techniques to engage diverse audiences. Achieved 90% increase in students' knowledge and skills, and developed lesson plans and progress reporting.

Currently pursuing the Certified Associate in Project Management (CAPM) certification.

Completed Agile Project Management with Jira Cloud: Projects, Boards, and Issues in April 2023.

Completed the Project Management Leadership Program in December 2022.

Completed a Master's degree in Education at Boston University in 2017.

Earned a Bachelor of Arts in History from Framingham State University in 2015.