Hannah Miller
@hannahmiller1
Strategic project management professional with a focus on operations.
What I'm looking for
I am a strategic project management professional with a proven track record in operations, process, and product development. My expertise lies in expediting workflows and realigning priorities to meet ever-changing needs. I excel in streamlining operations and data analysis, and I am comfortable working with executive-level stakeholders. My keen eye for detail allows me to evaluate data effectively and utilize resources to achieve anticipated outcomes.
Throughout my career, I have collaborated with various teams to create campaigns and integration strategies that enhance efficiencies. At What If Media Group, I identified cost-saving opportunities that reduced expenses by 60% and improved overall effectiveness. I also developed training modules for new managers and led successful technology migrations, demonstrating my ability to manage complex projects and drive results.
My passion for purpose-driven work fuels my commitment to contributing to a bigger picture. I thrive in environments that value collaboration and accountability, and I am dedicated to finding solutions that benefit all parties involved. I am excited to bring my skills and experience to a new opportunity where I can continue to make a meaningful impact.
Experience
Work history, roles, and key accomplishments
Engineering Operations Manager
What If Media Group
Oct 2021 - Present (3 years 11 months)
Collaborated with Data Engineering and VP of Product Engineering to identify cost-saving opportunities in Databricks workflow, reducing costs by 60% and improving data effectiveness. Improved cost tracking and reconciliation by 50% and reduced turnaround times of a financial operations process, evaluating program costs for the CTO and creating a ticketing system to increase accountability, reduce
Program Manager, Messaging
What If Media Group
Sep 2023 - Nov 2024 (1 year 2 months)
Ensured all communication campaigns were on track, organized, and deadlines were met for Email Strategy, Delivery Strategy, and Data Science/Business Intelligence. Conducted Q4 2024 and Q1 2025 roadmapping to streamline team priorities and stakeholder requests.
Senior Project Manager
What If Media Group
Aug 2022 - Sep 2023 (1 year 1 month)
Built a playbook of operational and process management, along with a 30-60-90 day onboarding checklist/guidebook for new project managers. Developed strategic initiatives including short-term campaign testing, site optimizations, email sending strategies, and call leads selection/process for call center voice teams.
Operations Project Manager
What If Media Group
Oct 2021 - Aug 2022 (10 months)
Created Project Manager Operations procedure and process guidelines. Developed business-as-usual processes and coordinated with Development Operations and Omnichannel Teams.
Project Manager
Striata – ADoxim Company
May 2017 - Oct 2021 (4 years 5 months)
Collaborated with businesses and the Account Management team to calculate estimates for digital communications campaigns, frequently making recommendations and offering guidelines to stay within budget. Designed and led website projects, including splash pages and microsite build-outs.
Account Manager
Three W. International
Sep 2015 - Apr 2017 (1 year 7 months)
Facilitated an international exchange student program, including collaboration with host families, students, and parents. Interviewed students to gauge English proficiency and identify potential concerns.
Executive Administrative Assistant
Thomas Henry
Aug 2013 - Sep 2015 (2 years 1 month)
Provided executive administrative support to a financial advisor. Managed schedules, communications, and various office tasks to ensure smooth operations.
Library Media Specialist
The First Academy
Dec 2011 - Jun 2013 (1 year 6 months)
Managed library media resources and assisted students and faculty with information retrieval. Supported educational programs through media integration and resource management.
Education
Degrees, certifications, and relevant coursework
University of Alabama
Master of Library & Information Studies, Library & Information Studies
Pursued advanced studies in library and information science. Developed expertise in information organization, retrieval, and management.
Thomas Edison State University
Bachelor of Arts, Communication
Completed a Bachelor of Arts degree with a focus on communication. Gained foundational knowledge in various communication theories and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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