Botho Bua

I am a dedicated and customer-focused professional with over 3 years of experience in customer support roles. My journey has equipped me with a strong foundation in providing exceptional service, particularly in B2B environments where I have worked with loyalty program software. I pride myself on my excellent communication skills, patience, and empathy, which allow me to connect with customers and understand their needs effectively.

Throughout my career, I have consistently maintained a high customer satisfaction rating, demonstrating my commitment to resolving inquiries promptly and professionally. I thrive in fast-paced environments, managing multiple chats simultaneously while ensuring quality service. My problem-solving mindset and critical thinking abilities enable me to tackle challenges head-on, always prioritizing the success of the customer.