Kamogelo Ndwapi
@kamogelondwapi
Customer service and business support professional delivering responsive client care and coordinated growth.
What I'm looking for
I’m a Customer Service and Business Support Professional with experience in client relationship management, sales, marketing, research, and stakeholder engagement. I’m skilled in customer support, communications, complaint resolution, and keeping accurate client records.
In my current role as Marketing and Business Manager (OAA Study, Jul 2019–Present), I manage client communications, student recruitment, customer inquiries, and international university coordination. I also handle presentations and customer records, ensuring smooth end-to-end support for clients and applicants.
Previously, as a Broker at Botswana Life (Apr 2018–Dec 2018), I provided customer support, managed client relationships, answered policy inquiries, and processed documentation. Earlier, as a Research Assistant at Munzi Consultancy (Jan 2016–Feb 2018), I conducted research, prepared reports, organized data, and supported project administration—strengthening my ability to work carefully, communicate clearly, and deliver reliable results.
Experience
Work history, roles, and key accomplishments
Marketing and Business Manager
OAA Study
Jul 2019 - Present (6 years 11 months)
Managed client communications, student recruitment, and customer inquiries, coordinating with international universities to support lead generation and enrollment processes. Maintained customer records and delivered presentations for stakeholder engagement.
Broker
Botswana Life
Apr 2018 - Dec 2018 (8 months)
Provided customer support and managed client relationships by answering policy inquiries and processing required documentation. Handled customer communication to resolve requests and improve service continuity.
Research Assistant
Munzi Consultancy
Jan 2016 - Feb 2018 (2 years 1 month)
Conducted research, prepared reports, and organized data to support project administration and delivery. Assisted with research operations and maintained structured records for reporting.
Education
Degrees, certifications, and relevant coursework
University of Botswana
Bachelor of Arts, Social Sciences (Economics & Statistics)
Earned a Bachelor of Arts degree in Social Sciences with a focus on Economics & Statistics from the University of Botswana.
Availability
Location
Authorized to work in
Job categories
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