Looking for a job

Blessing Mattew

@blessingmattew

Message

Customer service representative at iSON, responding to customer enquiries and supporting courteous, clear service.

Nigeria

Message

At iSON, I responded to customer enquiries, shared information clearly and professionally, and followed workplace procedures to support courteous service and customer satisfaction.

As a Healthcare Receptionist, I welcomed patients and visitors, supported front-desk administration, and assisted with insurance coverage and prior-authorization verification. At EBUS International, I supported sales activities, customer relationship management, and follow-up enquiries.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

iSON

Jan 2024 - Dec 2024 (11 months)

Responded to customer enquiries and communicated information clearly and professionally, applying customer-care practices and following workplace procedures.

Customer Service Communication Skills Procedures

Sales Management

EBUS International

Jan 2023 - Dec 2023 (11 months)

Supported sales activities and customer relationship management, communicated with customers, and assisted with follow-up enquiries.

Sales Customer Relationship Management Communication Skills Follow up

Healthcare Receptionist

Healthcare Setting

Jan 2022 - Dec 2022 (11 months)

Welcomed and assisted visitors and patients professionally, supported front-desk and administrative tasks, and assisted with insurance coverage and prior-authorization verification.

Customer Service Frontdesk Healthcare Administration Insurance Verification Documentation Confidentiality